Sales Specialist - ITSM

JR United Kingdom; Greater London; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

An innovative firm is seeking a dynamic individual passionate about driving change through digital automation and IT service innovation. This role offers the opportunity to impact ITSM and ITOM solutions sales, working closely with talented sales teams and leading tech vendors. You will be instrumental in managing sales cycles and designing territory plans, all while enjoying a hybrid working environment that promotes inclusivity and career growth. Join a company that invests heavily in its people and technology, and be part of a transformative journey in the IT landscape.

Benefits

Inclusive workplace

Competitive salary

Hybrid working

Flexible hours

Continuous learning opportunities

Career growth opportunities

Qualifications

• Proven success in selling ITSM/ITOM solutions with focus on digital transformation.
• Expertise in platforms like ServiceNow or Xurrent is essential.

Responsibilities

• Drive growth of ITSM and ITOM solution sales, impacting existing and new customers.
• Collaborate with tech vendors to create joint solutions and manage full sales cycles.

Skills

ITSM solutions

ITOM solutions

ServiceNow

Xurrent

Digital transformation

Consultative communication

Stakeholder management

Job description

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Location: London, Birmingham, Manchester or Leeds (Hybrid)

We’re looking for someone with a passion for driving change through digital automation and IT service innovation. If you’ve got a track record of success with ITSM and ITOM solutions (especially platforms like ServiceNow or Xurrent) you could be the perfect fit.

Why You’ll Love Working Here

• A genuinely inclusive and supportive workplace
• Competitive base salary with strong benefits
• Hybrid working and flexible core hours
• Continuous learning and real career growth opportunities
• Be part of something big! With huge investment by one of Europe’s most established IT powerhouses

What You’ll Be Doing

• Driving the growth of ITSM and ITOM solution sales, creating real impact for both existing and new customers
• Building and managing a healthy, accurate pipeline—working closely with our brilliant sales teams
• Designing and executing territory plans that open new doors and unlock whitespace
• Collaborating with leading tech vendors to bring joint solutions to life
• Managing full sales cycles, from first conversation to successful delivery
• Staying sharp on market trends to keep us one step ahead
• Identifying common challenges and shaping future service offerings
• Working cross-functionally to support broader solutions and bring the best to our customers

What You Bring

• Proven success selling ITSM/ITOM solutions, with a focus on digital transformation and service automation
• Expertise in ServiceNow, Xurrent, or similar platforms
• Experience in both public and private sectors is ideal but not essential
• Strong commercial acumen and understanding of budget cycles
• An authentic, consultative communication style, both written and spoken
• A strategic mindset for building strong, long lasting customer relationships
• Solid stakeholder management and a proactive approach to collaboration

If this sounds like it could be you, please click apply and I will be in touch!