Sales Specialist

Collecting.com; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

25 days holiday

Private medical insurance

Company pension contribution

Attend watch/ automotive events

Job summary

Collecting.com, based in Parsons Green, London, is seeking a Watch Consignment Specialist to join our growing UK team. You’ll manage end-to-end consignments, build relationships with sellers and collectors, and use Salesforce to track progress.

The role rewards a sales-driven, customer-first mindset, with opportunities to attend automotive and watch events, a pension, private medical insurance, and 25 days holiday.

Qualifications

• Prior experience in a sales-based role with a track record of meeting revenue goals.
• Demonstrated ability to source and close sales independently.
• Customer-first mindset with focus on service excellence.

Responsibilities

• Be a dedicated point of contact through the auction lifecycle from pre-sales to post-sales, ensuring engagement and service.
• Build and maintain client relationships to foster long-term repeat business.
• Research values of collectible watches and analyze trends to inform market reserves.
• Manage the full consignment process, including photography arrangements.
• Expand networks and generate new business opportunities for Collecting Group.
• Use Salesforce to manage consignments and customers from prospects to auction close.
• Participate in external events to raise brand awareness for Collecting Cars & Collecting.com.
• Collaborate with the wider Collecting.com team to support overall success.

Skills

Sales experience

Proactive / self-starter

Negotiation

Customer service

Telephone communication

Salesforce CRM

Tools

Salesforce

Job description

The Collecting Group (TCG) isn't your average company; we're a team of culture curators who live and breathe cars and watches. We're not just disrupting the auction industry, we're redefining it. Our brands, Collecting Cars and Watch Collecting, are already leading the pack, but we're just getting started. We're expanding, and we're looking for a Watch Consignment Specialist to join us in the UK at Collecting.com

You’ll be joining a diverse team that’s currently disrupting the traditional way Watches are auctioned. You’ll help foster relationships and deliver excellent outcomes with both sellers and collectors locally and internationally, developing long-lasting partnerships, whilst becoming part of the fabric of a fast-moving, innovative company.

With a customer-centric approach, you’ll be able to bring your sales acumen to a collaborative team, where you’ll gain exposure to a breadth of luxury Watches, whilst contributing to revenue growth and product development.

Responsibilities:

• Be a dedicated point of contact through the life of the auction process, co-ordinate end to-end activities from pre-sales through to post sales ensuring excellent levels of engagement and service throughout the process.
• Communicate and build client relationships to foster long term repeat business.
• Research values of collectable Watches, analysing industry trends to make informed decisions on market trends and determine competitive market reserves.
• Managing the full consignment process with administration tasks including arranging of photography.
• Continually work to build your network and bring in new business opportunities for The Collecting Group.
• Use Salesforce to manage consignments and customers from prospects through to auction close, ensuring records and customer information is accurate and up to date.
• Participate in Collecting Cars & Collecting.com external events to help build awareness of the brand.
• Work as part of the wider Collecting.com team, collaborating to support the success of all members.

The Movement (What We'll Need From You):

• You have prior experience within a sales based role, successfully delivering against revenue goals.
• You’re proactive and a self starter, you have proven abilities to work independently to source and close sales.
• Open minded and inquisitive – you're adapt to what we do and are constantly looking for opportunities for the company to evolve and grow.
• Adept at negotiating sale terms with customers - you can demonstrate this to us.
• Commercial yet customer-first mindset – we are proud of our excellent customer service that builds our reputation and our member base from word-of-mouth referrals.
• Confident telephone manner and ability to achieve high call volumes.
• The ability to research and absorb information quickly, enabling you to identify suitable Watches from multiple high-resolution images.
• Attention to detail and an investigative approach.
• Proficiency in with a Customer Relationship Management (CRM) system, such as Salesforce.

Location:

Parsons Green, London. You'll be predominantly based here, our London HQ. You'll need full UK working rights for this position.

• 25 days holiday.
• Private medical insurance
• Company pension contribution.
• The opportunity to attend amazing automotive and watch events.

The Legacy:

If you're passionate about watches and culture, and you have the ambition to support buyers and sellers across the UK, then we want to hear from you. Close the clasp and join us on this exhilarating ride.