Sales Solutions Director

JLL; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

JLL is seeking a Sales Solution Lead to drive the end‑to‑end sales process for M&E and IFM opportunities in the UK/I. You will lead cross‑functional teams, coordinate staffing models, and craft compelling value propositions for clients while managing RFPs and negotiations.

The role requires 10–15 years of M&E and IFM solution selling in complex environments with large deal sizes and a proven track record of exceeding sales targets.

Qualifications

• 10–15 years of M&E and IFM solution selling experience.
• Experience in complex environments.
• Proven track record in large deal sizes (>£1M CI) and multi‑million annual revenues.

Responsibilities

• Lead the full sales solution process from prospecting to implementation.
• Coordinate cross‑functional teams to develop winning proposals.
• Manage RFPs and client negotiations to close deals.
• Maintain competitive intelligence and market knowledge.
• Achieve win-rate targets across new, expansion and renewal opportunities.

Skills

M&E experience

IFM sales

RFP process

Cross-functional leadership

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Introduction

The position requires someone to lead the entire sales solution process from prospecting through implementation, with key responsibilities being:

• Building custom solutions and staffing models for engineering and integrated IFM opportunities in the UK/I.
• Coordinating cross-functional teams to develop winning proposals
• Managing the RFP process and client negotiations
• Maintaining competitive intelligence and market knowledge
• Achieving specific win rate targets (>40% for new business, >80% for expansions, >95% for renewals)

The role demands 10-15 years of M&E and IFM solution selling experience in complex environments of >£5m annual GAP value with a proven track record exceeding £1M CI in annual sales and GAP revenues over £1 0m

Key Responsibilities of the Sales Solution Lead

Partnering with Head of Sector, Growth and Value Director and business functions to be ultimately accountable for prospecting, generating and solutioning engineering and IFM business opportunities from inception to successful implementation.

Coordination of a custom team to build staffing models, detailed savings glide paths, technology offerings and specific outcomes that our clients will use to evaluate our solution within their selection process.

Coordinating the development of clear, articulate, and winning value M&E propositions for presentation to our prospective clients with the ability to confidential understand and answer any questions technical or otherwise in a succinct manner

Identifying, engaging and bringing along internal SME's on the client journey to provide the right level of support from inception to completion and award of the account from the client

Partnering with Operations, functional/technical subject matter experts and marketing to put forth a tailored, competitive solution for each qualified prospective client.

Sharing best practice and knowledge, working across the sales and solutions function obtaining and retaining knowledge which will support the future success of prospective bids which will allow you to pivot, learn and improve when solutioning for customers in the future.

Support the Head of Sectors and wider Operations team in every aspect of the Solutions Cycle for every prospective client through all phases of the sales process

Responsible for keeping yourself up to date with all systems, processes and technology capability of the organisation

Responsible for obtaining a key understanding of a client's requirements to advance the solutions proposal by providing the right solution to meet the client needs every time without fail

Accountable for having an up to date understanding of WPM UK/I business structure, model, and market changes to keep up to date with current conditions and stay ahead of our competitors where solution provision is concerned.

Responsible for obtaining up to date knowledge where systems, documentation, process, and procedures are concerned to stay relevant with the solutions cycle.

Ability to confidently communicate current solutions landscape on all new prospective clients, stating what stage of the process they are at, utilising all available systems such as Sales Force to update the Head of Sector

Coordinate and support in the overall development of the solution.

Pro forma owner during RFP negotiations to validate scope and price changes on P&L

Partner with legal/Commercial to ensure all details from pricing and bid make it into the final agreement

Help identify additional potential sales or growth opportunities during the RFP process.

Maintain a thorough knowledge of the competitive environment and articulate the firm's value proposition.

Ensuring our best solutions, practices, value prop and pricing is applied to every deal.

Understand and support the Head of Sector in clearly articulating how WPM/UK/I products and services drive outcomes that add value to a client's portfolio and why obtaining our services would be the best option for them.

Participate in client-facing 'yellow pads' to help diagnose client needs and customize our plan.

Own/support/coordinate these deliverables/activities that will be key for RFP response and business planning. Site Tours

Integrated solution

Be accomplished at all aspects of finance that are required for a successful solutions process which includes but is not limited to: Portfolio cost modelling (details involved in client RFP), Financial pricing model (in