Sales - Sales Adviser

Schuh; Norwich; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Product discount

Holiday allowance

Flexible hours

Wage access

Pension scheme

Wellbeing support

Job summary

Schuh in Norwich is recruiting a Sales Assistant to join our store team. You’ll greet customers, share product knowledge and help shoppers with payments, orders and reservations, while keeping the shop floor looking its best.

We offer up to 40% product discount for you and your family, flexible hours, and a range of benefits including holiday allowance, birthday day off and a pension scheme. Training is provided, so previous experience is not essential.

Qualifications

• No prior experience required; customer service or retail experience is a plus.
• Full training will be provided for the role.

Responsibilities

• Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
• Striving to meet KPIs and personal targets
• Processing payments, customer orders and reservations
• Stock management and shop floor merchandising
• Maintaining high standards both on shop floor and in back areas
• Assisting with opening/shutdown procedures

Skills

Customer service

Product knowledge

KPI targets

Job description

We have an exciting opportunity for a Sales Assistant to join our store in Norwich.

Candidates must have flexibility both weekdays and weekends.

Hourly rates will match or exceed the national minimum wage for your age.

About what you’ll be doing –

• Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
• Striving to meet KPIs and personal targets
• Processing payments, customer orders and reservations
• Stock management and shop floor merchandising
• Maintaining high standards both on shop floor and in back areas
• Assisting with opening/shutdown procedures

Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

About what you’ll get –

• Up to 40% product discount for you and your loved ones as well as uniform allowance for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future

About schuh –

At schuh we are the ‘Same but different’.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact [e-mail]

#INDLP