Sales Representative

Gorilla Tax Rebates Limited; Manchester; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Private healthcare

25 days holiday + bank holidays

Laptop and phone provided

Flexible working hours

Job summary

Gorilla Tax Rebates Limited is hiring a Full-Time Sales Representative in Manchester to manage the full sales journey from prospecting to client support in tax rebates. You will work with an Account Manager to drive revenue and deliver excellent service.

No prior tax experience is required; full training will be provided. The role offers flexible hours, home-working options, and a supportive team in a modern office in Manchester City Centre.

Qualifications

• Previous experience in sales or a related, client-focused role.
• Demonstrated ability to meet or exceed sales targets and KPIs.
• Excellent relationship-building and communication skills.
• Familiarity with CRM systems (HubSpot desirable).
• Strong IT skills and accurate record-keeping.

Responsibilities

• Qualifying client eligibility from website enquiries.
• Working closely with an Account Manager to manage the sales cycle.
• Onboarding clients through the tax rebate process from start to payout.
• Delivering exceptional customer service and building relationships.
• Maintaining accurate client records within the CRM.

Skills

Sales experience

Meeting targets

CRM

Communication

Numeracy

Microsoft Office

Education

GCSE English & Maths

Tools

HubSpot CRM

Job description

Sales Representative

£22,000 - £27,000 + Commission, Bonus & Benefits

• Quarterly bonuses with an OTE of £40,000 - £70,000
• £4,000 - £20,000 year end bonus

We're looking for a talented Full-Time Sales Representative to join our growing, enthusiastic team. This is a fantastic opportunity for someone with sales experience who wants to develop their career within a fast-growing, ambitious company.

What's in it for you?

• Salary of £22,000 - £27,000, depending on experience
• Clear commission structure on all revenue generated
• Quarterly bonuses with an OTE of £40,000 - £70,000
• £4,000 - £20,000 year end bonus
• Private healthcare
• 25 days holiday + bank holidays
• Discount and fuel cards, plus discretionary bonuses
• Excellent hands‑on training and ongoing development in sales, customer relations, and tax
• Laptop and phone provided
• Flexible working hours with options to work from home
• Your birthday off
• Regular social events, work outings, and company trips
• A supportive, close‑knit team where health and wellbeing truly matter
• Opportunities to give back through volunteer days and charitable initiatives

About Us

Gorilla Tax Rebates is a dynamic, client-focused tax rebate company specialising in helping individuals claim back tax refunds related to work‑related expenses.

Our mission is to demystify the tax refund process and make it as simple, transparent, and stress‑free as possible—helping our clients recover money that's rightfully theirs.

As a growing business, we're expanding rapidly and are now looking for proactive individuals who thrive in a fast‑paced, passionate environment. You'll be working from our luxurious new‑build offices in the heart of Manchester City Centre, with flexible options around location and hours.

The Role

As a Sales Representative, you'll manage the full sales journey—from prospecting and qualifying leads to supporting clients throughout their tax rebate claim. If you're passionate about helping people, enjoy sales, and deliver outstanding customer service, we'd love to hear from you.

No prior tax experience is required; full training will be provided. However, you'll need to be forward‑thinking, proactive, and willing to learn basic tax‑related queries to support clients effectively.

Key Responsibilities

• Qualifying client eligibility from website enquiries
• Working closely with an Account Manager to manage the sales cycle
• Onboarding and guiding clients through the tax rebate process from start to payout
• Delivering exceptional customer service
• Building and maintaining strong client relationships
• Accurately managing sales activity and client records within the CRM system
• Staying up to date with industry trends and product knowledge
• Collaborating with the wider sales team to achieve shared targets
• Requesting feedback and testimonials following successful claims
• Working proactively with internal teams and outsourced suppliers while following set processes

Skills & Experience Required

• Previous experience in sales or a related, client-focused role
• Proven track record of meeting or exceeding sales targets and KPIs
• Strong relationship‑building skills
• GCSE English and Maths (Grade A-C)
• Excellent numeracy and attention to detail
• Strong IT skills, including Microsoft Office
• Organised and process‑driven, with accurate record‑keeping
• Comfortable handling sensitive personal and financial information
• Excellent written and verbal communication skills
• Self‑motivated, results‑driven, and able to work flexibly (including remotely)
• Familiarity with CRM systems (e.g. HubSpot) is desirable
• Tax or finance experience is beneficial but not essential

Job Type: Full‑time

Work Location: In person