Sales & Quotations Executive

Ocular Integration; Nottingham; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Flexible Working, Around Core Hours

Life Assurance (4 x Annual Salary)

Carry Over Holidays (Up To 5)

Reward & Recognition Programme

Long Service Rewards

Job summary

Ocular Integration is seeking a Sales & Quotations Executive to streamline customer requests, develop quotations, and coordinate with the Technical Design team. The role will manage smaller accounts through a structured call cycle while aligning sales resources to value and opportunity potential.

Responsibilities include end-to-end quotation ownership for small accounts, proactive account reviews, and governance of quotation activity through CRM.

Qualifications

• Experience in an internal sales, sales support, or quotations role.
• Experience managing a structured customer call/contact cycle.
• Comfortable coordinating with technical teams to translate customer requirements into accurate quotations.

Responsibilities

• Quotations & Technical Coordination: act as the primary contact for quotation requests, prepare, issue and track quotations, coordinate with Technical Design on content and specs, qualify requests and own end-to-end process for smaller accounts.
• Structured Account Management (Smaller Customers): manage a defined base of smaller customer accounts, conduct proactive reviews and calls, follow up on quotations to drive conversion, identify opportunities and cross-sell.
• Governance & Reporting: provide visibility of quotation pipeline and activity in CRM, flag multi-site opportunities, report KPIs regularly.

Skills

Organisational skills

Telephone communication

Written communication

Commercial awareness

Collaborative

Education

Experience in internal sales/sales support/quotations role

Job description

Ocular is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.

Ocular has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are tailored to every customer’s needs.

Job Description

The Sales & Quotations Executive provides a faster, more efficient route for customer requests, quotation development, and technical coordination, while proactively managing smaller customers through a structured account contact cycle.

The role will align sales resource, capability, and cost to customer value and opportunity potential; freeing senior account management and Technical Design Engineer capacity to focus on strategic, higher-value accounts, while ensuring smaller customers continue to receive a proactive and consistent level of service.

Key Responsibilities

1. Quotations & Technical Coordination

• Act as the primary point of contact for customer quotation requests, ensuring a fast and efficient response.
• Prepare, issue, and track quotations, coordinating directly with the Technical Design team on technical content and specification.
• Qualify and prioritise incoming requests before passing to Design, reducing internal delays and rework.
• Own the end-to-end quotation process for smaller accounts, from request through to follow-up and close.
• Ensure every quotation is qualified, prioritised, and commercially reviewed prior to issue; no quote progresses without appropriate governance.
• Maintain clear ownership and audit trail of all quotation activity within CRM.

2. Structured Account Management (Smaller Customers)

• Manage a defined base of smaller customer accounts through a structured, tiered call cycle.
• Conduct regular proactive account reviews and scheduled customer calls - not only reactive engagement when a requirement arises.
• Follow up on outstanding quotations to drive conversion.
• Identify additional customer requirements and opportunities within the account base.
• Promote wider Ocular Integration solutions and services to existing customers (cross-sell/upsell).
• Support renewal and retention activity across the managed account base.
• Maintain accurate, current account and contact records in CRM.

3. Governance & Reporting

• Provide clear visibility of quotation pipeline, conversion, and account contact activity within CRM
• Flag opportunities with strategic or multi-site potential for handover to senior/strategic account management.
• Report against KPIs on a regular (e.g. monthly) basis.

Skills & Personal Qualities

• Strong organisational skills and ability to manage a high volume of concurrent quotations and accounts.
• Confident, proactive telephone and written communicator.
• Commercially aware - able to qualify and prioritise opportunities rather than simply process requests.
• Collaborative - works closely and effectively with Technical Design and senior Sales colleagues.

Qualifications

• Experience in an internal sales, sales support, or quotations role, ideally within a technical, project-based, or B2B environment.
• Experience managing a structured customer call/contact cycle.
• Comfortable coordinating with technical teams to translate customer requirements into accurate quotations.

What We Offer

We offer a range of benefits that help make Ocular a great place to work. Please note that benefits may vary depending on region and role.

• Flexible Working, Around Core Hours
• Life Assurance (4 x Annual Salary)
• Carry Over Holidays (Up To 5)
• Reward & Recognition Programme
• Long Service Rewards

Values

Our values underpin everything we do and are centred around how we care about each other, our customers, and the people we protect.

• We Are Human - We look at business in terms of people: our colleagues, our customers, and above all the people we keep safe
• We Are Enterprising - We are creative and innovative; we are solution-led and relentless in our quest to find the right outcome
• We Are Customer-Driven - We are committed to our customers; our customers’ needs guide everything we do
• We Are Honourable - We do what we say we will do, and we do the right thing

Eligibility for Employment in the UK

In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date and the applicant will be unable to start in their role until this has been received by Ocular.

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.