Sales Progressor - Customer Service

Simplify; St. Ives; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Bonus

Office environment

25 days holiday

Company pension

Life assurance

Enhanced parental leave

Conveyancing services

GP 24-hour service

Retail discounts

Job summary

Simplify is seeking a Property Sales Progressor to join our team in St. Ives. You will manage your own caseload of properties, keep clients and partners updated on progress, chase offers, and help resolve issues to keep transactions moving.

The role emphasizes strong customer service, problem-solving, and confident use of Microsoft Office, especially Excel, in a busy, supportive environment with opportunities for progression.

Qualifications

• Experience in the property industry or in an office-based sales or customer service role.
• Engaging, customer-focused personality with confidence and enthusiasm.
• Strong problem-solving ability and the capacity to work in a busy environment.
• Proficient in Microsoft Excel and other MS Office applications.

Responsibilities

• Manage your own caseload of properties and progress them to a high standard.
• Liaise with clients, beneficiaries and partners and update on transaction progress.
• Chase estate agents and mortgage offers, monitor chains and encourage action.
• Provide proactive customer care to ensure smooth transactions.

Skills

Property experience

Sales experience

Customer service

Excel

Communication

Tools

Microsoft Office

Job description

PROPERTY SALES PROGRESSOR - CUSTOMER SERVICE

Salary: £28,237.00 + Bonus (circa £32,440.00 OTE)

Location: St. Ives, Cambridgeshire

Ambitious and driven? Bags of personality? Want to work with a growing team with the support to get things done?

Experience of working within either the Property industry and/or within an office-based Sales or Customer Service role?

Come and join in the fun at Move With Us!

Benefits

Competitive Salary of £28,237.00 + bonus (circa £32,440.00 OTE), a friendly and modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More!

What You’ll Be Doing

You’ll be a joining us as a fundamental member of the Property Sales Progressor team with activities as follows:

• Managing your own caseload of properties to a high standard
• Liaising with, looking after, and constantly updating our clients, beneficiaries and business partners with the progress of each transaction
• Chasing estate agents and mortgage offers, checking chains and encouraging buyers and clients to do what they need to do
• Troubleshooting and customer care, ensuring transactions are as smooth as possible

Requirements

And now for the nitty gritty:

Although this post does not have any pre-requisite qualifications, we do still need candidates to have previous work experience in either the property industry, or within an office environment in sales or customer services, as a foundation to build on from.

You’ll need to have an engaging personality, be customer focused, keen to build relationships with your clients, and have lots of confidence and enthusiasm.

You will enjoy solving problems, thinking on your feet, and thrive in a busy environment where you will be afforded every opportunity to shine!

As such you will need to show commitment and have ambition to succeed, as once you are through the door and up to speed, the opportunities to progress and develop are almost limitless for those who want them. You will also need to be well versed and experienced with Microsoft Office, especially Excel, as this is used heavily within this department.

Whilst able to operate independently, you will also need to be a team player and willing to support your colleagues as needed to deliver results. As such your bonus will be influenced by the success of the team and not just individual performance.

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

About Us

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.