Sales Progressor

haart Estate Agents; Ely; On-site; GBP 20,000 - 22,000; Full time

Job summary

haart Ely is seeking an organized Move Manager / Sales Progressor to nurture client relationships and keep the branch running smoothly. You will guide home sales from offer to completion, coordinating with buyers, sellers, solicitors and lenders to ensure a seamless process.

If you enjoy coordinating moving parts, delivering excellent customer service, and want to grow with haart, this role offers a supportive environment, full training, and a clear path to progress within our estate agency team.

Qualifications

• Proven track record in an administrative role.
• Experience in estate agency, lettings, or home-buying knowledge is desirable.
• Demonstrates exceptional customer service and attention to detail.
• Willingness to learn and develop within the property industry.
• Passion for haart, its values and customer commitments.

Responsibilities

• Managing and nurturing client relationships throughout the sales journey.
• Ensuring smooth day-to-day running of branch sales progression.
• Assisting with and processing home sales from offer to completion.
• Liaising with buyers, sellers, solicitors, and other stakeholders.
• Supporting the wider team to deliver an efficient customer experience.

Skills

Customer service

Organised

Multitasking

Communication

Job description

Move Manager / Sales Progressor at haart Ely

We’re looking for an organised, detail-focused Move Manager / Sales Progressor with a proven track record of success in administrative roles.

Experience within estate agency, residential lettings, or a strong understanding of the home-buying process is highly desirable.

What We’re Looking For

• A strong reputation for delivering exceptional customer service
• Enthusiasm to learn and continuously develop within the property industry
• A genuine passion for haart, our values, and our commitment to our customers
• The ability to manage multiple tasks, maintain accuracy, and keep the branch running smoothly

What You’ll Be Doing

• Managing and nurturing client relationships throughout the sales journey
• Ensuring the smooth day-to-day running of branch sales progression
• Assisting with and processing home sales from offer to completion
• Liaising with buyers, sellers, solicitors, and other key stakeholders in the home-moving process
• Supporting the wider team to deliver an efficient and professional customer experience

If you thrive on organisation, enjoy coordinating moving parts, and take pride in delivering a seamless customer journey, we’d love to hear from you.

What’s On Offer To You

Basic annual salary is between £20,000 to £22,000 (Depending on experience)

• Basic salary of £20,000 to £22,000 per year
• Complete on target earnings of £30,000 per year
• Quarterly bonuses for successfully converting a % of the pipeline: 65% - £250 75% - £500 85% - £750

What To Expect As a Sales Progressor

• Register client details
• Chase key stakeholders throughout the home buying process:
• Mortgage advisers or lenders
• Solicitors
• Your buyer
• The vendor (client selling the house)
• Surveyors
• Any other key parts to the process
• Gather required documents to complete the sale
• Identification
• Mortgage agreement
• Required insurance policies
• Manage the home buying process to ensure successful completion

What You Need To Bring To The Table

Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process.

A reputation for delivering outstanding customer service.

Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry.

Passionate about haart, our values and processes.

A hunger to earn. A drive to work hard and reap the rewards from your dedication.

As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion.

Dedicated training and coaching to support your ongoing development.

A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level.

Are you good at?

• Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face.
• Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks.
• Being a Team Player.
• Wanting to do an excellent job, not just for you but for the team and most importantly your customer.
• Believing in yourself and your abilities – and not being afraid to show it.

The finer details

We Are Currently Conducting Some Interviews Using Video Software. To Be Eligible To Proceed In Our Recruitment Process, You Will Need

• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of:
• Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance

Equal Opportunities

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.