Move Manager

HAART; Spalding; On-site; GBP 20,000 - 22,000; Full time

Job summary

haart Spalding is seeking a Move Manager / Sales Progressor to keep the branch operations smooth and efficient. You willcoordinate sales progression and manage client relationships throughout the home-buying journey.

The role requires a proven administrative track record, a passion for customer service, and a willingness to learn within the property industry. Salary ranges from £20,000–£22,000 with OTE up to £30,000 per year.

Qualifications

• Demonstrated track record in administrative roles.
• Experience or knowledge of Estate Agency/Residential Lettings and home buying process is desirable.
• Commitment to delivering outstanding customer service.

Responsibilities

• Manage and nurture client relationships throughout the sales journey.
• Ensure smooth day-to-day running of branch sales progression.
• Assist with and process home sales from offer to completion.
• Liaise with buyers, sellers, solicitors and other stakeholders.
• Support the wider team to deliver an efficient customer experience.

Skills

Customer service

Organizational skills

Multitasking

Communication

Attention to detail

Job description

Move Manager / Sales Progressor at haart Spalding

We’re looking for an organised, detail-focused Move Manager / Sales Progressor with a proven track record of success in administrative roles. Experience within estate agency, residential lettings, or a strong understanding of the home-buying process is highly desirable.

What we’re looking for

• A strong reputation for delivering exceptional customer service
• Enthusiasm to learn and continuously develop within the property industry
• A genuine passion for haart, our values, and our commitment to our customers
• The ability to manage multiple tasks, maintain accuracy, and keep the branch running smoothly

Key Responsibilities

• Managing and nurturing client relationships throughout the sales journey
• Ensuring the smooth day-to-day running of branch sales progression
• Assisting with and processing home sales from offer to completion
• Liaising with buyers, sellers, solicitors, and other key stakeholders in the home-moving process
• Supporting the wider team to deliver an efficient and professional customer experience

What’s on offer

Basic annual salary is between £20,000 to £22,000 (Depending on experience). Complete on target earnings of £30,000 per year. Quarterly bonuses for successfully converting a % of the pipeline:

• 65% - £250
• 75% - £500
• 85% - £750

Requirements

• Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process.
• A reputation for delivering outstanding customer service.
• Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry.
• Passionate about haart, our values and processes.
• A hunger to earn, a drive to work hard and reap the rewards from your dedication.
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006).
• Evidence of right to work in the UK: passport or birth certificate.
• Proof of address and National Insurance number.

What to expect as a Sales Progressor

• Register client details.
• Chase key stakeholders throughout the home buying process: mortgage advisers or lenders, solicitors, buyers, vendors, surveyors, and other key parts to the process.
• Gather required documents to complete the sale: identification, mortgage agreement, required insurance policies.
• Manage the home buying process to ensure successful completion.

Additional Skills

• Excellent communication through email, phone and face to face.
• Strong multitasking and ability to manage many responsibilities.
• Team player who wants to do an excellent job for the team and the customer.
• Self-belief and confidence in showing your abilities.

We Provide

• Dedicated training and coaching to support your ongoing development.
• A chance to build on your career, with opportunities to progress to the next level.

Equal Opportunities

haart is an equal opportunity workplace and welcomes all talented individuals. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will assist to the best of our ability.

If you thrive on organisation, enjoy coordinating moving parts, and take pride in delivering a seamless customer journey, we’d love to hear from you.