Sales Processing Administrator

JR United Kingdom; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in janitorial and stationery products is seeking a detail-oriented Sales Processing Administrator for their Stratford office. This full-time role involves placing sales orders, verifying delivery details, and maintaining customer satisfaction through effective communication. Ideal candidates should have experience in sales administration, exhibit strong organizational skills, and thrive in a busy commercial environment.

Benefits

Secure, full-time position with room for growth

Professional and supportive team environment

Easy access to public transport and local amenities

Qualifications

• Experience in a sales administration or order processing role is required.
• High level of accuracy and attention to detail necessary.
• Confident communication and customer service skills essential.

Responsibilities

• Accurately place and confirm sales orders.
• Monitor and distribute incoming sales emails.
• Make a minimum of 3–4 daily customer service calls to prospective accounts.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Tools

Microsoft Office

Order management systems

Job description

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Job Title: Sales Processing Administrator

Location: Stratford, London E15 (near Westfield Shopping Centre)

Hours: Full-time, Monday to Friday, 9:00am to 5:00pm

Holiday: 20 days annual leave plus statutory bank holidays

About Us:

Mara is a well-established supplier of janitorial and stationery products, serving a broad range of commercial customers. We pride ourselves on dependable service, quality stock, and an honest, practical approach to business.

We are currently seeking a reliable and detail-oriented Sales Processing Administrator to join our Stratford office. This is an on-site, full-time role ideal for someone who values consistency, accuracy, and clear communication in a busy commercial environment.

Key Responsibilities:

• Accurately place and confirm sales orders
• Verify delivery addresses and send confirmations to customers
• Advise customers on non-stock items and offer alternatives at point of order
• Monitor and distribute incoming sales emails
• Answer sales-related telephone enquiries
• Chase sales orders and liaise with internal departments
• Review and approve web orders
• Ensure customer contact details are current and correct
• Process returns and work with the appropriate colleagues to resolve issues
• Make a minimum of 3–4 daily customer service calls to prospective accounts
• Assist with the preparation of sales quotations and purchasing when required
• Carry out other administrative duties as directed by your line manager or company directors

Requirements:

• Experience in a sales administration or order processing role
• High level of accuracy and attention to detail
• Confident communication and customer service skills
• Proficiency with Microsoft Office and order management systems
• Ability to stay organised and handle multiple priorities

What We Offer:

• A secure, full-time position with room for growth
• A professional and supportive team environment
• Easy access to public transport and local amenities

If you take pride in doing things properly, are dependable, and understand the importance of customer satisfaction, we’d like to hear from you.

• To apply, please send your CV and a short cover note outlining why this role suits you. [emailprotected]