Sales Performance Manager, Scotland

alliance; Maple Cross; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Car ownership scheme

Flexible working practices

Health & wellbeing offerings

Team building days

Flexible benefits scheme

Job summary

Nissan Motor (GB) Ltd is seeking a field-based Regional Performance Manager to optimise dealer performance across Scotland through data-driven planning and close collaboration with dealer groups. You will drive market share, stock strategy and customer quality while implementing national campaigns and initiatives.

The role requires regular travel, strong relationship management and the ability to present insights to senior stakeholders.

Qualifications

• Demonstrated knowledge of new car retail environment and related KPIs.
• Ability to partner and influence senior dealership staff in challenging conditions.
• Proficient in Excel and PowerPoint; comfortable presenting data to stakeholders.

Responsibilities

• Maximise dealer network performance and develop comprehensive plans to improve volume, market share, profit and customer experience.
• Deliver market share targets for Private, Business and Motability segments.
• Drive Customer Quality scores through action planning and monitoring progress.
• Manage dealer stock to ensure optimal mix for local market.
• Report and forecast zone performance and key issues to Regional Performance Manager.
• Implement NMGB commercial strategies (campaigns, new model launches, etc.) with dealers.
• Ensure dealer compliance with NMGB programmes (demonstrator, Wholesales, etc.).
• Support dealership operations including network profitability.
• Collaborate with After Sales to understand service performance and opportunities.
• Share best practices across the zone.

Skills

General management

Relationship building

KPI tracking

Sales operations

Presentation skills

Travel readiness

Tools

Microsoft Office

Excel

PowerPoint

Job description

Overview of Company

We are the Sales & Marketing Headquarters for Nissan in the UK. It is our aim to ensure that the Nissan brand and product portfolio are successfully communicated in order for us to maintain our strong presence in the UK marketplace. To do this, we ensure that we achieve excellence throughout our sales operations & distribution in the UK, and deliver on our customer promises.

Overview of Sales

Our teams of experts continually monitor activity and manage our sales to ensure that we are maximising our performance. We have over 150 dealers across the UK and work hand in hand with them to deliver success through supporting new product tours, VIP promotional activities, and our dealer excellence programme – we create and sustain the Nissan marketplace of the future.

Overall Purpose of Role

To maximise the performance of the dealer network by building relationships with dealers, utilise their capabilities and maximise results and creating a comprehensive development plan to improve volume, market share, profit and customer experience through the implementation of Sales, Marketing and Customer Quality Strategies

Main Tasks and Responsibilities

Reporting to the Regional Performance Manager responsibilities will include:

• Responsible for the new car sales performance [registrations and wholesales] of dealer groups as well as independent dealers.

• Responsible for delivering market share targets [Private, Business and Motability] and maximising model specific market share

• Responsible for driving Customer Quality scores through dedicated action planning and monitoring of the progress

• Responsible for stock management of the dealers to ensure right stock mix is available for the local market

• Reporting and forecasting to the Regional Performance Manager on zone performance and key issues [territory analysis, group reviews, dealership marketing activities, pay plan structure etc.]

• Implementation of Nissan Motor (GB) Ltd commercial strategy to the dealers and groups (campaigns, special versions, new model launch actions, focus dealers etc.)

• Ensure compliance of all the dealers with NMGB internal programmes i.e. demonstrator, Wholesales Programme etc.

• Support Regional Performance Manager managing all aspects of dealership operations including Network Profitability.

• Working closely with After Sales Area Managers on Customer Quality, Accessory sales and other required areas to understand performance of Service department

• Share best practices across dealership in the zone

Skills & Experience

• Demonstrable knowledge, experience and understanding of new car retail environment and associated relevant KPI’s and processes.

• Position would be suitable for an excelling General Manager and Dealership Sales Manager

• Ability to partner and build mutually beneficial relationships, credibly influence senior dealership staff in challenging and conflictual business conditions

• Exposure to Sales Operations, Used Cars, Aftersales, Fleet or Leasing with exposure to dealerships

• Proficient in Microsoft Office package in particular Excel and Powerpoint.

• Comfortable preparing and presenting data to all levels of dealer and Nissan OEM organisation

Please note that this is a field based position and requires regular travel to locations across Scotland, a full drivers license is essential to fulfill those requirements of the role

The Support We Give You

We firmly believe that investment in our employees is integral to their growth and success. As a member of our team, you will have access to many of our benefits - because we want you to feel cared for, supported, and engaged at Nissan. Alongside comprehensive career development and learning opportunities, you will also have access to a wide range of employee benefits. This includes an attractive car ownership scheme, flexible working practices, comprehensive health & wellbeing offerings and team building days. And if that doesn’t whet your appetite, we’re also really proud of our flexible benefits scheme, every employee has the opportunity to flex their benefits to suit their lifestyle; from increasing your Private Medical Insurance cover to embracing our cycle-to-work scheme, we’ve got you covered.

Diversity and Inclusion

NMGB’s aim is for employees to be able to work in a worry-free, “best-self” manner, pursuing their careers regardless of gender, orientation, ability, heritage or any other factors and at the same time able to choose from various workstyles to suit their stage of life or background.

NMGB has a huge focus on how we can ensure we benefit from a rich diversity in our workforce and to understand the best ways to support everyone who works for us. Our partnerships with Pride 365 and Valuable 500 have helped to educate us and open our eyes to ensuring everyone is welcomed and understood.

Maple Cross Hertfordshire United Kingdom