Sales Order Administrator

Focus Group; Shoreham-by-Sea; On-site; GBP 25,000; Full time

Job summary

Join a dynamic team as a Sales Administrator in a forward-thinking company that offers essential business technology solutions. In this role, you'll be pivotal in ensuring smooth sales processes and exceptional service delivery. You'll manage order processing, customer quotes, and liaise with clients, all while showcasing your excellent organisational skills. This innovative firm is dedicated to creating a collaborative and rewarding environment, where your contributions will be valued and recognized. If you thrive in a fast-paced setting and are passionate about customer service, this opportunity is perfect for you.

Qualifications

• Experience in administration and customer service.
• Strong organisational skills and attention to detail.

Responsibilities

• Handle order processing and customer quotes.
• Liaise with customers and vendors for delivery of goods.
• Support project success by working closely with Account Directors.

Skills

Organisational Skills

Time Management

Customer Service

Administration

Attention to Detail

Tools

Excel

Word

CRM Databases

Job description

Job Title:Sales Administrator

Salary: £25,000

Location:Shoreham-by-Sea

Benefits: See Here

Join our team as a Sales Administrator at Focus Group!

Who We Are

Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1000 employees across 16 offices and have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation.

What We’re Looking For

The Enterprise Network Team delivers bespoke technical solutions to major customers. As a Sales Administrator, you'll provide administrative and operational support, ensuring smooth sales processes and exceptional service delivery.

You'll handle order processing, customer quotes, sales data logging, and more. With your organisational skills and attention to detail, you'll manage multiple tasks and keep projects on track.

What will you do?

• Obtain pricing, produce customer quotes & raise purchase orders for the Account Directors
• Maintain the Database Management & creation of Customer Contracts
• Liaise with customers and vendors for delivery of goods
• Book Engineers travel & accommodation
• Work closely with Account Directors and Project Managers to ensure project success
• Support Head of Enterprise Sales with Cisco Accreditations & rebate claims
• Bill customers and Monthly accounts reconciliation
• Manage 3rd party insurance documentation

What you’ll need

• Excellent organisational and time management skills
• Administration experience, using excel and word
• Experience with CRM databases
• Deliver outstanding level of customer service via phone, email and letters
• Effective at managing multiple competing priorities
• Excellent attention to detail

Nice to have

• Experience with Microsoft packages, including excel

Why Join Focus Group?

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

We’re proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We’re delighted to have been named one of the UK’s best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.

We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.

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