Sales Operations Specialist

The Stepstone Group; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

The Stepstone Group is looking for a Sales Operations Specialist in London to join their Commercial Analytics & Operations team. This role involves managing territory models, coordinating sales capacity planning, and improving processes to drive scalable business growth. The ideal candidate is analytical, detail-oriented, and experienced with Salesforce.

Qualifications

• Strong analytical skills to tackle challenges.
• Extensive experience with Salesforce Lightning CRM.

Responsibilities

• Manage territory models to maximize sales impact.
• Coordinate sales capacity planning with HR and finance.
• Define and document rules of engagement.
• Partner with Finance for month-end processes.
• Continuously improve business processes.

Skills

Strong analytical skills

Collaboration

Attention to detail

Independent work

Positive attitude

Intermediate Excel

Salesforce Lightning CRM

Job description

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Sales Operations is an integral function for the Totaljobs Group UK and the Stepstone Group. Our mission to support and enable sales teams to sell more efficiently and effectively by providing strategic & tactical direction and reducing friction in the sales process. We are currently recruiting for a Sales Operations Specialist to join our Commercial Analytics & Operations team, responsible for the growth of our business by delivering on critical sales processes and projects, ensuring we build a platform that drives scalable growth of the business. You will be responsible for addressing day to day operational requirements, and actively collaborating and leading projects aligned to the team priorities. Core team responsibilities include, territory / account alignment, sales capacity planning, overseeing end-to-end starters, movers, leavers process, managing month end processes, and managing rules of engagement / business policy questions.

Key Responsibilities:

• Territories management: Work with sales leaders to ensure our territory model is designed and applied across the sales teams to maximise sales impact and reflect market demand. Manage the territories change process for sales reps, to build/reassign territories.
• Sales capacity planning: coordinate the Continuous to evolution of the sales headcount model aligned to defined territories, in partnership with HR and finance.
• Rules of engagement: Define and document Rules of engagement for the business. Manage and support incoming queries from sales reps around the rules of engagement, business policies, account, and lead allocation. Execute on account ownership changes in line with defined business rules.
• End of month processes: Partner with the Finance and Commissions teams, to ensure all time critical month end processes are executedagainst.
• Process Improvements: Continuously review, document and iterate processes to set the business up for success. Oversee end-to-end systems and data processes for starters, movers, leavers across the Sales organisation.
• Ad hoc activities: Lead and own evolving requests to support the needs of the business working with required stakeholders

Qualifications

Skills, know-how and experience:

• Strong analytical skills to pro-actively tackle challenges
• Team player with strong collaboration skills
• Intermediate Excel
• Accurate with strong attention to detail
• Independent worker that can effectively prioritise and manage time
• Positive attitude to work and change
• Extensive experience with Salesforce Lightning CRM

Additional Information

Our Commitment

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work — both locally and internationally, including:

• Fertility Friendly Employer, accredited by Fertility Matters at Work
• RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
• Stonewall: Gold Award
• Stonewall: Top 100 Workplace Equality Index (85)