Sales Operations Manager - London or Prague (Hybrid or Remote)

ThirdEye; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

ThirdEye is recruiting a Sales Operations Manager in the UK to own CRM systems, processes and data powering the Revenue engine. You will work closely with the CRO to optimise workflows, automate admin tasks and deliver real-time dashboards across the pipeline.

You will partner with Marketing and Alliances to track and improve partner-influenced pipeline, onboard new joiners, and ensure adoption of tools and processes across the GTM team.

Qualifications

• Proven experience in Revenue Operations, Sales Operations or CRM/systems roles.
• A track record of owning CRM configurations, workflows, automation and reporting.
• Experience building dashboards and reports leadership relies on for decisions.
• Experience mapping and improving sales or revenue processes.

Responsibilities

• Own the systems, processes & data powering the Sales, Marketing & Alliances function to reduce admin and paperwork.
• Manage day-to-day administration and optimisation of the CRM, keeping data clean and trusted across the revenue team.
• Identify and automate manual tasks and repetitive paperwork such as NDA processes, onboarding and proposals/SOWs.
• Build and maintain dashboards and reports giving real-time visibility of pipeline, forecast and performance.
• Map and continuously improve the end-to-end revenue process from lead capture to closed-won and handover to delivery.
• Support live deals by keeping opportunities up to date and moving through quote, proposal and approval steps.
• Collaborate with Marketing to manage lead capture, routing and follow-ups, and track partner-sourced / partner-influenced pipeline across Salesforce, Databricks and Anthropic ecosystems.
• Onboard new joiners onto systems and processes, champion adoption of ways of working.
• Engage with leadership to ensure time is reserved for outward commercial activities.

Skills

Revenue Operations

Sales Operations

CRM systems

Data analysis

Tools

Salesforce

Dashboards

Job description

Sales Operations Manager

TE Digital is the leading independent, Anthropic, Databricks and Salesforce Partner in the UK,

with an outstanding reputation for delivery success across the CRM, data and AI ecosystems.

Building on the momentum of the last few years, we are investing in the significant expansion of

our Sales, Marketing and Alliances function - scaling the team to match growing demand for

TE's services. As we grow, we want our sellers to spend their time doing what they do best:

building relationships and winning business - not wrestling with admin, paperwork and process.

This is a rare opportunity for a Sales Operations Manager to build the operational backbone of a

proven, high-performing commercial team, working hand-in-hand with our co-founder and CRO.

The ThirdEye team is of the highest calibre, and the company is obsessed with making

ThirdEye the best place to work in the ecosystem, with regular team days, social events, training

opportunities and employee benefits available to everyone.

What you will do:

● Take ownership of the systems, processes & data that power our Sales, Marketing &

Alliances function - so the team spends more time selling and less on admin &

paperwork.

● Own the day-to-day administration & optimisation of our CRM, keeping data clean,

accurate & trusted across the revenue team.

● Hunt down the manual tasks, admin & repetitive paperwork that slow our sellers down,

and remove, automate or streamline them including NDA processes, supplier

onboarding and orchestrating proposals and statements of work.

● Build & maintain the dashboards & reports that give the CRO & wider team clear,

real-time visibility of pipeline, forecast & performance.

● Map & continuously improve our end-to-end revenue process - from lead capture,

through to closed-won and the handover into delivery.

● Support the team on live deals - keeping opportunities up to date and moving smoothly

through quote, proposal & approval steps.

● Partner with our Marketing Manager to manage lead capture, routing & follow-up, and

with our Head of Alliances to track partner-sourced & partner-influenced pipeline across

the Salesforce, Databricks & Anthropic ecosystems.

● Onboard new joiners onto our systems & process, and champion consistent adoption of

the way we work.

● Actively engage with key members of the leadership team to ensure they are sufficiently

ring-fencing their time for outward commercial activities.

What you have done:

● Proven experience in a Revenue Operations, Sales Operations or CRM/systems role,

ideally within a similar SaaS, technology or consulting environment.

● Taken hands-on ownership of a CRM (Salesforce strongly preferred) - configuration,

workflows, automation & reporting.

● Built dashboards & reports that leadership genuinely relied on to make decisions.

● Mapped & improved sales or revenue processes, stripping out friction & manual effort as

you went.

● Developed a reputation for being proactive, detail-obsessed & accountable - someone

the team trusts to just get things done.

Who you are:

● Energised by making other people's jobs easier - you get real satisfaction from removing

friction & giving time back to the team.

● A natural simplifier & automator, always looking for the manual task that could disappear

or the process that could run itself.

● Comfortable working across the whole go-to-market team, from BDR to C-suite,

translating between the commercial & the technical.

● Organised, self-motivated & able to prioritise competing requests without dropping the

ball.

● Excited to help build the operational engine of a fast-growing, high-calibre commercial team