Sales Operations Manager

Gratia; Greater London; Hybrid; Full time

Job summary

Join a leading company as a Sales Operations Manager, where you will support Sales Directors by ensuring data accuracy and providing analytical insights. This hybrid role involves data management, report preparation, and analytics support to optimize sales operations.

Qualifications

• Experience in data management and reporting.
• Strong analytical skills to identify trends.

Responsibilities

• Execute daily data validation processes.
• Produce standardized sales performance reports.
• Analyze historical data for actionable insights.

Skills

Data Analysis

Process Standardization

Cross-Functional Collaboration

Job description

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(Hybrid Opportunity - 1-2 days per week in the London Office)

Company Overview: Gratia is a tech-enabled platform providing on-demand, pre-vetted analysts to clients and offering apprenticeship as a service to analysts. Gratia offers a unique analysts-as-a-service platform that finds high-potential candidates, assesses their skills, and matches them with roles, while continuously upskilling them on the job. Gratia also provides apprenticeship opportunities that unlock grants and tax credits across the US and other countries, ensuring the delivery of high-quality work.

Introduction: As a Sales Operations Manager at Go Gratia, you will play a crucial role in supporting the Sales Directors by ensuring data accuracy, maintaining reporting standards, and providing analytical insights. This remote role is integral to live-time decision-making and optimizing sales operations. Are you ready to help drive data-driven success and support our Sales team?

Responsibilities:

Data Management & Integrity:

• Execute daily data validation processes to ensure real-time accuracy in customer and deal activity data.
• Serve as the primary contact for data clarification and ensure reliable access across territories for Sales Directors.

Report Preparation & Distribution:

• Produce standardized and customized sales performance reports, including pipeline status, win/loss ratios, and revenue forecasts.
• Maintain a strict reporting schedule for weekly, monthly, and quarterly updates.
• Address ad hoc reporting needs by leveraging pre-set criteria for immediate access to actionable data.
• Manage and ensure accuracy of sales dashboards to provide visibility into key performance indicators (KPIs).
• Conduct periodic dashboard reviews and make necessary adjustments for alignment with Sales Directors' objectives.
• Collaborate with Sales Operations leadership to resolve system issues affecting dashboards.

Record Keeping & Documentation:

• Maintain comprehensive records of reports, data entries, and corrections for future reference.
• Log reporting requests and completed tasks to ensure transparency and track consistency.

Analytics Support:

• Analyze historical data to identify trends and provide actionable insights to Sales Directors.
• Prepare monthly summaries of key sales metrics and insights.
• Consolidate past sales data for business reviews to support strategic decision-making.

Conclusion: Joining Go Gratia as a Sales Operations Manager offers an exciting opportunity to shape the efficiency of our sales engineering processes and contribute to the alignment between sales and technical teams. Your expertise in data analysis, process standardization, and cross-functional collaboration will be key to driving success and optimizing the sales process. We look forward to your contributions in enhancing our operational effectiveness.

Compensation and Employment Details:

• Salary: $35 per hour, reviewed after 13 weeks
• Candidates must be able to start asap
• 1-2 days per week in the London office
• Initially the role is for a 13 week period with the possibility to extend

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Business Consulting and Services

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