Sales Operations Lead

Acast; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Acast in London is seeking an Operations Lead to join our international team and supervise Planning & Campaign Management across markets.

You will drive strategic campaigns, build scalable processes, and partner with Sales, Creative, Product and Operations to ensure exceptional execution and client growth.

Qualifications

• 5+ years in operations, campaign management, or ad ops within media, advertising, or audio/podcasting.
• People Leader: proven track record mentoring and developing high-performing teams.
• Process Architect: track record designing, scaling and embedding workflows across cross-functional teams.
• Data & detail minded with strong analytical skills using reporting frameworks like PCAs and QBRs.
• Collaborator & communicator with stakeholder management across Sales, Creative, Product and Leadership.
• Commercially minded: balance operational rigor with business growth and client needs.
• Global perspective: experience in international or multi-market environments.

Responsibilities

• Lead, coach, and develop the Planning & Campaign Management team to foster a high-performing culture.
• Personally oversee the planning and delivery of the International team's largest, most complex campaigns.
• Identify workflow inefficiencies and build scalable, documented best practices for planning, execution and reporting.
• Maintain post-campaign processes, delivering Post-Campaign Analyses (PCAs) and QBRs for key accounts.
• Collaborate with Creator Networks, Sales Leadership, Creative, Product, and Regional MDs to optimize delivery and hit goals.
• Partner with Global Product and Operations to implement new technology, ad products, and tools.

Skills

Team Leadership

Strategic Thinking

Data Analysis

Stakeholder Management

Commercial Mindset

Global/International Experience

Job description

About Acast

Since 2014, Acast has been building the world’s most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any podcast app or listening platform.

About the role

We are looking for an Operations Lead to join our growing international team. Reporting to the Director of Sales International, you will oversee our Planning & Campaign Management function and support the growing need for centralised campaign operations and post-sale management.

Sitting at the heart of our commercial team, you will ensure campaigns move seamlessly from sale to execution across our international network. You will lead the Planning & Campaign Management team, personally oversee our largest strategic campaigns, and drive operational excellence.

Working closely with creators, clients, Sales, Creative, Product, and Operations teams, you will introduce scalable processes that boost efficiency, enable business growth, and support the rollout of new advertising products. You’ll act as a strategic partner to the commercial team, ensuring exceptional execution that deepens client relationships and drives repeat business.

What you´ll do

• Team Leadership: Lead, coach, and develop the Planning & Campaign Management team to foster a high-performing and engaged culture.

• Strategic Campaign Execution: Personally oversee the planning and delivery of the International team’s largest, most complex campaigns.

• Process & Efficiency: Identify workflow inefficiencies and build scalable, documented best practices for campaign planning, execution, and reporting.

• Reporting & Insights: Maintain robust post-campaign processes, delivering high-quality Post-Campaign Analyses (PCAs) and Quarterly Business Reviews (QBRs) for key accounts.

• Cross-Functional Partnership: Collaborate with Creator Networks, Sales Leadership, Creative, and Regional MDs to optimize delivery, maximize inventory, and hit commercial goals.

• Product & Tech Rollouts: Partner with Global Product and Operations teams to seamlessly implement new technology, ad products, and operational tools across International markets.

Who you are

• Experienced: 5+ years in operations, campaign management, or ad ops within media, advertising, or audio/podcasting.

• People Leader: Proven background managing, mentoring, and developing high-performing teams.

• Process Architect: Track record of designing, scaling, and embedding operational workflows across cross-functional teams.

• Data & Detail Minded: Strong analytical skills with hands‑on experience using reporting frameworks like PCAs and QBRs.

• Collaborator & Communicator: Exceptional stakeholder management skills, comfortable working alongside Sales, Creative, Product, and Executive Leadership.

• Commercially Minded: Ability to balance operational rigor with business growth and client needs.

• Global Perspective: Experience working in an international or multi‑market environment (ROW/International experience is a major plus).

Culture

Acast is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, gender, sexual orientation, religion, ethnicity, national origin or any of the other wonderful characteristics that make us different.

Culture is our number one priority as a business. We believe people come first, and we work every day to enable autonomy, continuous improvement and bring out the best in people. We’re global and have remote teams, so it’s even more important that we strive for an open, inclusive and caring environment where everyone feels visible and welcome.

We consider ourselves a modern organization driven by strong values to create the best, most fulfilling and nurturing culture.

We very much look forward to finding the next great person to join our cause!