Sales Operations Lead

Fintech OS SRL; City of Westminster; On-site; GBP 70,000 - 100,000; Full time

Job summary

FintechOS is seeking a Sales Operations Lead to shape our global enterprise sales rhythm, systems, and data. You will redefine how we operate in HubSpot, drive pipeline health, forecasting confidence, and seller productivity while enabling scale across banks and insurers.

You will own CRM architecture, design of process cadences, reporting, and data governance, partnering with Sales Leadership and Finance to optimize territory coverage, quotas, and go-to-market execution.

Qualifications

• 8+ years in Sales Operations or Commercial Operations in enterprise B2B SaaS.
• Advanced HubSpot experience across CRM architecture, pipeline design, automation, reporting, and data governance.
• Experience supporting long, high-value sales cycles with multiple decision-makers and stakeholders.

Responsibilities

• Build the sales operating system with scalable processes and cadences to prioritise accounts and advance opportunities.
• Make HubSpot work for sellers: CRM architecture, pipeline design, automation, reporting, integrations, and adoption.
• Increase seller productivity by removing admin work and enabling customer-facing activity.
• Own revenue execution cadence: pipeline reviews, forecast cadence, and accountability.
• Turn data into decisions with clear insights for sellers, managers, and leaders.
• Enable complex deals with pricing, approvals, contracting, and cross-functional coordination.

Skills

Forecasting & planning

Sales Operations

Executive stakeholder management

Change leadership

Data analysis

Quota attainment

Tools

HubSpot

Power BI

Tableau

Looker

Job description

At FintechOS, we are looking for a Sales Operations Lead who wants to build, influence, and leave a visible mark. You will shape the processes, data, technology, and commercial rhythms behind our global enterprise sales organisation, creating an environment where the commercial team can focus, execute consistently, and thrive.

This is not a CRM administration role. You will have the mandate to challenge what is not working, simplify how we operate, and turn HubSpot into a genuine performance enabler. Your impact will be visible in seller productivity, pipeline quality, forecast confidence, and our ability to scale.

Why this role is worth your next move

• Build, do not simply maintain: shape the sales operating model and HubSpot environment for our next stage of growth.
• Influence at the right level: partner with senior commercial leaders on forecasting, planning, performance, and go-to-market decisions.
• Own outcomes end to end: identify the problem, design the solution, lead adoption, and measure the commercial impact.
• Solve meaningful complexity: enable enterprise sales into banks, insurers, and other highly regulated organisations.

The impact you will make

• Build the sales operating system: Create scalable processes and cadences that help sellers prioritise the right accounts, progress complex opportunities, and execute consistently.
• Make HubSpot work for sellers: Own CRM architecture, pipeline design, workflows, automation, integrations, reporting, data governance, and adoption.
• Increase seller productivity: Remove unnecessary administration, automate repetitive work, and return more time to customer-facing activity.
• Own the revenue execution cadence: Run pipeline inspection, deal reviews, forecast cadence, and the shared sales scoreboard, turning each into clear decisions, actions, and accountability.
• Turn data into decisions: Give sellers, managers, and leaders clear insight into priorities, risks, performance, and growth opportunities.
• Enable complex deals: Improve pricing, approvals, contracting, and cross-functional coordination across long enterprise sales cycles.
• Shape commercial planning: Partner with Sales Leadership and Finance on territories, quotas, capacity, coverage, and performance management.
• Lead meaningful change: Take operational improvements from idea through implementation, enablement, adoption, and measurable impact.

What you will bring

• 8+ years in Sales Operations, Revenue Operations, or Commercial Operations, ideally within enterprise B2B SaaS.
• Advanced HubSpot experience across CRM architecture, pipeline design, automation, reporting, integrations, data governance, and user adoption.
• Experience supporting long, high-value sales cycles involving multiple decision-makers, procurement, legal, security, and executive stakeholders.
• Hands-on ownership of forecasting, pipeline governance, territory planning, quota setting, or capacity planning.
• Strong knowledge of ARR, ACV, bookings, pipeline coverage, win rate, sales velocity, and quota attainment.
• Strong analytical and modelling skills using Excel or Google Sheets, plus Power BI, Tableau, Looker, or similar tools.
• A track record of simplifying sales processes and improving seller productivity without sacrificing commercial discipline.
• Strong executive communication, stakeholder management, and change leadership skills, with the confidence to challenge constructively.

Great to have

• Experience in fintech, banking technology, insurance technology, payments, or another regulated industry.
• Familiarity with MEDDPICC, MEDDIC, Challenger, or another enterprise sales methodology.
• Experience with Gong, Outreach, ZoomInfo, LinkedIn Sales Navigator, Clari, or similar platforms.
• Experience improving deal-desk, pricing, compensation, or partner-led sales processes.

You will know you are making an impact when

• Sellers know where to focus and how to move opportunities forward.
• HubSpot is valued as a selling tool, not treated as an administrative obligation.
• Pipeline and forecast conversations are consistent, focused, and actionable.
• Managers have the insight they need to coach effectively.
• Commercial approvals and internal handoffs are faster and more predictive.
• The sales operating model scales confidently with the business.

Who we are

FintechOS is a global fintech enablement company on a mission to make financial innovation accessible to every business. Our platform helps banks, insurers, and other financial institutions launch and scale financial products faster, bringing new solutions to market in as little as 12 weeks.

You will join an international team solving complex commercial and technology challenges in one of the world’s largest and most highly regulated industries. We value ownership, curiosity, collaboration, inclusion, and constructive challenge.