Sales Operations & CRM Architect (Salesforce)

Fractory; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days' holiday + bank holidays

Flexible benefits platform

Healthcare reimbursement

Pension scheme

Cycle to Work scheme

Job summary

Fractory is seeking a Marketing & Sales Operations Manager based in Manchester, UK, who will own the Salesforce layer of our commercial operating system. This role ensures the pipeline is accurate, providing the sales team with clear operating rhythms.

The ideal candidate has 2-5 years of Salesforce administration experience, understands B2B sales processes, and can enhance CRM functionality. This position offers a competitive salary, equity options, and hybrid working from our offices in Manchester, Tallinn, or Tartu.

Qualifications

• 2-5 years of hands-on experience in Salesforce administration, CRM operations, or revenue operations.
• Strong experience with pipeline configuration, workflow automation, and user management.

Responsibilities

• Own Salesforce structure, standards, and integrity across the commercial team.
• Design and maintain pipeline architecture, including field standards and validation rules.
• Drive CRM adoption by ensuring Salesforce reflects actual business activity.

Skills

Salesforce administration

CRM operations

B2B sales processes

Data quality management

Tools

Salesforce

CRM platforms

Job description

Fractory is seeking a Marketing & Sales Operations Manager based in Manchester, UK, who will own the Salesforce layer of our commercial operating system. This role ensures the pipeline is accurate, providing the sales team with clear operating rhythms.

The ideal candidate has 2-5 years of Salesforce administration experience, understands B2B sales processes, and can enhance CRM functionality. This position offers a competitive salary, equity options, and hybrid working from our offices in Manchester, Tallinn, or Tartu.