Sales Operations Coordinator

Commercial; Cheltenham; Hybrid; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Benefits package

Job summary

Commercial is seeking an organised Sales Operations Co-Ordinator to join the Commercial team and provide vital operational support to our MPS team. You’ll help keep projects, orders and customer communications running smoothly, working closely with internal teams, suppliers and key clients to ensure everything is accurate, timely and well coordinated.

This role offers a base salary of up to £28,000, a hybrid working structure with the flexibility to work from home for part of the week plus a

Qualifications

• Proven experience within an Administration role is essential.
• Demonstrate a passion for customer service and ability to build long lasting relationships.
• Demonstrate a high level of accuracy and attention to detail.
• You will have a positive and professional attitude towards your work.
• Excellent communication skills both written and verbal.
• Enthusiasm and drive to learn.
• Excellent time management and organisational skills with emphasis on prioritisation.
• You will be IT literate with a sound knowledge of Microsoft Office & Outlook.
• Flourish within an environment where you have the ability to work both as part of team and individually.

Responsibilities

• Serving as the first point of contact for orders and liaising with the wider team where necessary.
• Processing customer purchase orders (POs) before works commence.
• Processing sales orders and raising POs for multiple suppliers regarding installations.
• Running delivery notes for all stock dispatched from the warehouse.
• Accurately maintaining and updating the master installation spreadsheet with relevant details and raising official orders on the system, allocating part codes and stock.
• Maintaining strong relationships with key contacts and liaising between the customer and internal teams.
• Process orders through to completion.
• Set up support / maintenance contracts.
• Log and record incoming sales orders for processing Balance rep sheets and send monthly reports to relevant BDM and departments.
• Ensure periodic charges are set up and invoiced and ensure the spreadsheet is up to date.

Skills

Customer service

Attention to detail

Communication skills

Time management

Organisational skills

MS Office / Outlook

Tools

Microsoft Office

Outlook

Job description

Are you an organised and detail-focused administrator with a passion for delivering excellent customer service?

We’re looking for a Sales Operations Co-Ordinator to join the Commercial team and provide vital operational support to our MPS team. In this role, you’ll help keep projects, orders and customer communications running smoothly, working closely with internal teams, suppliers and key clients to ensure everything is accurate, timely and well coordinated.

Your responsibilities as a Sales Operations Co-Ordinator will be:

• Serving as the first point of contact for orders and liaising with the wider team where necessary.
• Processing customer purchase orders (POs) before works commence.
• Processing sales orders and raising POs for multiple suppliers regarding installations.
• Running delivery notes for all stock dispatched from the warehouse.
• Accurately maintaining and updating the master installation spreadsheet with relevant details and raising official orders on the system, allocating part codes and stock.
• Maintaining strong relationships with key contacts and liaising between the customer and internal teams
• Process orders through to completion

• Set up support / maintenance contracts
• Log and record incoming sales orders for processingBalance rep sheets and send monthly reports to relevant BDM and departments
• Ensure periodic charges are set up and invoiced and ensure the spreadsheet is up to date

About you:

• Proven experience within an Administration role is essential
• Demonstrate a passion for customer service with the ability to build long lasting relationships
• Demonstrate a high level of accuracy and attention to detail
• You will have a positive and professional attitude towards your work
• Excellent communication skills both written and verbal
• Enthusiasm and drive to learn
• Excellent time management and organisational skills with emphasis on prioritisation
• You will be IT literate with a sound knowledge of Microsoft Office & Outlook
• Flourish within an environment where you have the ability to work both as part of team and individually

This role offers a base salary of up to £28,000, a hybrid working structure with the flexibility to work from home for part of the week plus a range of benefits.

At Commercial,we're a purpose-driven, people-first organisation helping businesses transform the way they work. Proud winners of our category at the Sunday Times Best Places to Work 2026 and holders of Ecovadis Platinum status, we're committed to creating an inclusive workplace where people can thrive, grow, and make a real impact. With a strong culture of internal progression, industry-leading wellbeing support, and a brand-new state-of-the-art headquarters, there's never been a more exciting time to join us.