Sales Operations Analyst

Genedata; Boston; Remote; USD 70,000 - 110,000; Full time

Job summary

At Genedata, the Sales Operations Analyst role offers an opportunity to impact global sales by managing sales forecasts and CRM data. Ideal candidates will have strong analytical skills and operational prowess, supported by a relevant degree. With a competitive salary and benefits, this remote position also requires some travel, enhancing collaboration across teams.

Benefits

Paid time off

Medical/dental/vision insurance

401(k) plan

Qualifications

• Proficiency in analytical tasks with reports and sales analytics is essential.
• Structured, accountable, and proactive with communication skills.
• Background in sales is advantageous.

Responsibilities

• Monitor the accuracy of sales forecasts in collaboration with sales teams.
• Maintain CRM data hygiene for accurate information.
• Create and update CRM reports and dashboards for performance visibility.

Skills

Analytical Skills

Organizational Skills

Communication

Education

Relevant university degree in Economics, Finance, or related

Tools

Microsoft Office tools

Excel (pivot tables and formulas)

Salesforce

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Genedata, one of Danaher’s 15+ operating companies, our work saves lives – and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

The biopharmaceutical industry is undergoing a digitalization revolution, adopting data-driven R&D approaches to develop innovative therapies quicker. Genedata’s market-leading enterprise software is fueling this revolution, enabling leading biopharma, biotech, and CRDMO companies worldwide to automate processes and leverage biopharma R&D data analytics so they can find breakthrough therapies faster. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

Learn about the Danaher Business System which makes everything possible.

The Sales Operations Analyst supports our global Sales teams and works in close collaboration with our internal partners, including Finance, IT, Legal, and Marketing departments.

This position reports to the Sales Operations Manager and is part of the Sales department and will be a fully remote role. This position will require monthly travel to our Lexington, MA office and may require not more than quarterly travel across the US and Europe.

The salary range for this role is $70,000 to $110,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

At Genedata we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Genedata can provide.

In this role, you will have the opportunity to:

• Sales Forecast Management: Monitor the accuracy of sales forecasts and collaborate with the sales team to ensure timely and proper updates.
• CRM Data Integrity: Maintain CRM data hygiene to ensure information is accurate and up-to-date.
• Process Compliance: Oversee the fulfillment of sales processes to guarantee adherence and efficiency.
• Report and Dashboard Management: Create and update CRM reports and other reports, and dashboards to provide clear visibility into performance metrics.
• Sales Tools Leadership: Act as a champion for sales tools by updating user documentation, conducting training sessions, and providing ongoing user support.
• Support and Assistance: Address inquiries from the sales team and other functions within Genedata regarding tools and processes, fostering a supportive environment.
• Quality Assurance: Test new CRM functionalities before deployment to ensure they meet production standards.

The essential requirements of the job include:

• Educational Background: A relevant university degree in Economics, Finance, or related.
• Analytical Skills: Proficiency in working with numbers, reports, and sales analytics is essential.
• Operational Skills: Proficient in Microsoft Office tools, including Excel (pivot tables and formulas), Word, PowerPoint, and Outlook.
• Language Skills: Fluent in English.
• Personal Attributes: Structured, with strong organizational skills, accountable, efficient, proactive, highly communicative nature, and strong team player.
• Must be legally authorized to work for any employer in the U.S.

It would be a plus if you also possess previous experience in:

• Sales Experience: A background in sales is advantageous.
• Technical Experience:
  • Previous experience in software implementation, including business analysis, testing, user documentation, or training.
  • Experience with configuring dashboards in PowerBI.
  • Familiarity with Salesforce is a plus.

What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

Each employee is encouraged to contribute to the operations and evolution of the company. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success.

As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.

Genedata, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.