Sales Office Manager

Brellis Recruitment Ltd; West Bromwich; On-site; GBP 40,000; Full time

Job summary

A leading UK manufacturing company is seeking a Sales Office Manager in West Bromwich. This hands-on role involves managing a small sales team, improving operational processes, and enhancing customer relationships. The ideal candidate will have experience in B2B environments, be self-driven, and thrive in a fast-paced setting. With a salary of circa £40,000 and a bonus structure, this position offers long-term opportunities within a growing business.

Benefits

Bonus structure

Long-term opportunity

Qualifications

• Experience in trade, wholesale, or B2B supply business.
• Self-driven and practical in a fast-moving environment.
• Confidence in managing a team.

Responsibilities

• Manage and support a small sales and customer service team.
• Lead day-to-day activities in the sales office.
• Improve standards and processes.

Skills

People management

Customer relationship management

Process improvement

Job description

Sales Office Manager

Salary : circa £40,000 + bonus (pro rata if hours adjusted)

Location : West Bromwich

Hours : Monday to Friday, 08:30–17:00

Some flexibility available, for example a 09:30 start to accommodate school drop-off

We are an established UK business that manufactures its own products and supplies to the trade and B2B customers nationwide. As the business continues to grow, we are looking to appoint an experienced Sales Office Manager to strengthen leadership within the sales office.

This is a hands‑on, player‑manager role, ideal for someone who has worked in a trade‑led or B2B supply environment and understands how SMEs operate.

The role

In the first six months, the focus will be on bringing stability, structure and consistency into the sales office. Beyond this, the role will evolve to include greater commercial responsibility, including managing selected key customer relationships and helping to drive the business forward.

Key responsibilities

• Managing and supporting a small sales and customer service team
• Leading from the front and remaining involved in day-to-day activity
• Improving standards, processes and ways of working
• Taking ownership of key customer relationships alongside team management
• Acting as a senior escalation point for customers
• Working closely with operational and support teams across the business

About you

You are likely to have experience within a trade, wholesale or B2B supply business, possibly within manufacturing or distribution, and will be comfortable combining people management with customer responsibility.

You’ll be self‑driven, practical and confident managing people in a fast‑moving commercial environment.

Package

• Salary around £40,000 , depending on experience
• Bonus structure in place
• Long‑term opportunity within a stable, growing business