Sales Office Manager

SIG Distribution; Enfield; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading supplier of specialist building materials is seeking a Sales Office Manager to oversee account management and improve sales processes. This role involves liaising closely with sales teams and enhancing customer interactions, making attention to detail and strong IT skills essential for success. Competitive salary, generous holidays, and a supportive work environment offered.

Benefits

Competitive salary with annual pay award

25 days holiday + 8 bank holidays

Great pension with up to 7.5% contribution

Retail discounts via colleague portal

Cycle to Work scheme

Qualifications

• Experience in a sales environment preferred.
• Knowledge of the construction sector advantageous.
• Awareness of market conditions and competitor activity essential.

Responsibilities

• Manage new and existing accounts, ensuring timely input of orders.
• Produce quotes and maximize upsell opportunities.
• Resolve customer queries and account issues efficiently.

Skills

Attention to detail

Leadership

IT skills

Numeracy

Customer service

Job description

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SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe as a specialist distributor of insulation and interiors products and merchant of roofing and exterior products.

We are currently looking to recruit a Sales Office Manager, who will be responsible for the management of new and existing accounts, verbal and written communication with customers and accurate and timely input of orders to the internal system.

What does the role involve?

As Sales Office Manager, you will be in close contact with the external sales and credit control teams to ensure all customer queries and account issues can be resolved. Candidates should have the ability to produce quotes and ensure any chance to upsell products is given to the customer to maximise any add-on sales.

To be successful in this role, you will need to be:

• To have good attention to detail, along with the ability to lead and motivate others.

• Excellent IT and numeracy skills

• Experience in a sales environment will be desirable for this role as will knowledge of the construction sector.

• To be aware of market conditions and competitor activity

• Excellent customer services support managing both credit accounts cash sales and new / dormant accounts.

• Good understanding of KPIs and managing budgeted sales numbers and costs.

• Excellent skills in managing queries and general house keeping of orders and purchase management.

In return we offer:

• Competitive salary with annual pay award and staff recognition schemes

• 25 days holiday + 8 bank holidays. Company closed during Christmas period.

• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance

• Money saving with retail discounts via colleague portal

• Cycle to Work scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Construction

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