Sales Office Manager

Rubix UKII; Carlisle; On-site; GBP 32,000 - 42,000; Full time

Job summary

Rubix UKII is seeking a Sales Office Manager to lead our branch's sales team, support customers with parts and tooling, and secure strong supplier deals.

You will coach and develop the internal team, set performance goals, and drive quotations while building lasting customer relationships. Training will be provided to ensure success in a fast-paced, growing business environment.

Qualifications

• Experience leading a team in sales or related field.
• Strong customer-focused approach.
• Exposure to manufacturing/MRO/PPE or trade counters is a plus but training provided.
• Hands-on manager who stays connected with customers.

Responsibilities

• Lead, coach, and develop the internal sales team to exceed targets and deliver outstanding service
• Set, monitor, and manage performance goals for individuals and the team
• Work closely with suppliers and technical specialists to create opportunities for growth
• Oversee sales administration, ensuring processes run smoothly and efficiently
• Build strong customer relationships—handling queries directly and spotting opportunities to upsell across our product portfolio
• Drive quotation management by leading from the front and encouraging best practice

Skills

Leadership

Customer service

Sales experience

Job description

The Role

• Permanent
• Full Time

Why this role?

As our Sales Office Manager, you’ll play a key role in the success of our branch. You’ll lead and inspire a dedicated sales team, support our customers with everything from parts to tooling, and help us secure the best supplier deals along the way. It’s a role that’s as challenging as it is rewarding—and a great opportunity to shine in a fast-paced, growing business.

What You’ll Be Doing

• Lead, coach, and develop the internal sales team to exceed targets and deliver outstanding service
• Set, monitor, and manage performance goals for individuals and the team
• Work closely with suppliers and technical specialists to create opportunities for growth
• Oversee sales administration, ensuring processes run smoothly and efficiently
• Build strong customer relationships—handling queries directly and spotting opportunities to upsell across our product portfolio
• Drive quotation management by leading from the front and encouraging best practice

What We’re Looking For

• A natural leader who thrives in a team environment
• Someone with strong customer service experience (sales background is a bonus, but not essential)
• Ideally exposure to manufacturing, MRO, PPE, or trade counters—but don’t worry, full training is provided
• Hands‑on managers who enjoy supporting their team while staying connected with customers