Sales Office Manager

Rubix UKII; Ellesmere Port; On-site; GBP 35,000 - 48,000; Full time

Job summary

Rubix UKII Ellesmere Port is seeking a Sales Office Manager to drive performance in a busy branch. You will lead and coach the internal sales team, support customers with parts and tooling, and help secure favorable supplier terms.

This is a hands-on role for a natural leader who combines customer focus with strong process discipline, delivering high service levels in a fast-paced, growing business.

Qualifications

• Proven leadership ability and team management skills.
• Customer service experience is essential; sales background is a bonus.
• Exposure to manufacturing, MRO, PPE, or trade counters is preferred; training provided.

Responsibilities

• Lead, coach, and develop the internal sales team to exceed targets and deliver outstanding service.
• Set, monitor, and manage performance goals for individuals and the team.
• Collaborate with suppliers and technical specialists to create opportunities for growth.
• Oversee sales administration, ensuring processes run smoothly and efficiently.
• Build strong customer relationships—handle queries directly and spot upsell opportunities.
• Drive quotation management by leading from the front.

Skills

Leadership

Customer service

Sales experience

Team management

Stakeholder engagement

Job description

The Role

• Permanent
• Full Time

We’re busier than ever keeping industry moving, and now we’re looking for a driven Sales Office Manager to join our team in Ellesmere Port. If you’re ready to step into a role where you can make a real impact, this could be your perfect next move.

Why this role?

As our Sales Office Manager, you’ll play a key role in the success of our branch. You’ll lead and inspire a dedicated sales team, support our customers with everything from parts to tooling, and help us secure the best supplier deals along the way. It’s a role that’s as challenging as it is rewarding—and a great opportunity to shine in a fast-paced, growing business.

What You’ll Be Doing

• Lead, coach, and develop the internal sales team to exceed targets and deliver outstanding service
• Set, monitor, and manage performance goals for individuals and the team
• Work closely with suppliers and technical specialists to create opportunities for growth
• Oversee sales administration, ensuring processes run smoothly and efficiently
• Build strong customer relationships - handling queries directly and spotting opportunities to upsell across our product portfolio
• Drive quotation management by leading from the front and encouraging best practice

What We’re Looking For

• A natural leader who thrives in a team environment
• Someone with strong customer service experience (sales background is a bonus, but not essential)
• Ideally exposure to manufacturing, MRO, PPE, or trade counters - don’t worry, full training is provided
• Hands-on managers who enjoy supporting their team while staying connected with customers