Sales & Marketing Support Manager

Care Concern Group; Scotland; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

A leading care home provider seeks a passionate Sales & Marketing Support Manager for its North Division. This hybrid role involves enhancing local marketing efforts and supporting teams to improve customer journeys across Scotland. The successful candidate will benefit from a competitive salary, bonuses, and generous company perks.

Benefits

Company Laptop & Phone

Generous Holidays

Pension

Qualifications

• 2+ years in sales and marketing, preferably in the care sector.
• Confident using CRM and digital tools.
• Strong communication skills.

Responsibilities

• Support care homes with CRM and marketing.
• Write engaging content and manage local events.
• Share insights and improve results using data.

Skills

Communication

Digital Marketing

CRM Software

Job description

Sales & Marketing Support Manager – North Division
£34,000 – £38,000 + 20% Annual Bonus
Full-Time | Hybrid (Home-Based + Travel Across Scotland & the North)
Includes: Company Laptop & Phone | Generous Holidays | Pension

We’re a leading care home provider with over 125 individually branded homes across the UK. We're proud to create welcoming, high-quality environments for residents — and we’re now looking for a passionate Sales & Marketing Support Manager to help support our North Division.

In this varied and rewarding role, you’ll work closely with our care homes and agency partners to strengthen local marketing, boost enquiries, and support teams with sales best practices. You’ll need to be hands-on, organised, and confident travelling across the North to support homes directly.

Your role will include:

• Helping care homes make the most of our CRM system and enquiry process
• Supporting teams with digital marketing, social media and campaigns
• Writing engaging content, creating brochures, and supporting local events
• Coordinating photo shoots and helping brand new homes pre-opening
• Using data to improve results and sharing insights at regional meetings

What we’re looking for:

• 2+ years in sales and marketing (care sector experience is a plus)
• Confident using CRM and digital tools, with strong communication skills
• A proactive, friendly team player who loves improving the customer journey

We believe in delivering care to the highest standard, and our five core values guide everything we do:

Trust | Respect | Passion | Kindness | Inclusivity

These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

This is a fantastic opportunity to make a difference in the lives of residents and their families while helping our homes thrive. If that sounds like you — we’d love to hear from you.

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