Sales, Marketing, Risk - Technical Lead

Alter Domus Luxembourg S.à r.l.; City of Westminster; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Alter Domus Academy

ACCA study leave

Flexible holidays

Birthday day off

Employee Share Plan

24/7 Employee Assistance Program

Job summary

Alter Domus is seeking an Engineering Manager - Enterprise Platforms to lead a portfolio spanning CRM, marketing automation, risk management, compliance, and legal systems. You will steer technology strategy while hands-on engineering and architecture help you drive integrations, data pipelines, and automation.

You will manage a small team of engineers and architects, promote best practices, and collaborate with product and business stakeholders to deliver secure, scalable enterprise solutions

Qualifications

• 5+ years of management or technical leadership experience with direct line management.
• Balance leadership with hands-on contribution; willing to debug, prototype or code.
• Strong experience delivering and supporting CRM and marketing platforms and risk/compliance tools.
• Expertise in data integration, ETL, and data pipelines with modern tools.
• Deep understanding of API design, service orchestration, and secure architectures.
• Proven track record running services in production with focus on performance and security.
• Competence in CI/CD, DevOps practices, and modern cloud or hybrid infra.
• Excellent collaboration with non-technical stakeholders.

Responsibilities

• Provide technical and team leadership across the full software development lifecycle.
• Be a hands-on leader, contributing to design discussions, code reviews and problem solving.
• Apply Lean and Agile principles to secure, scalable, and maintainable solutions.
• Collaborate with architects, product managers, and business analysts to translate needs.
• Shape and execute CRM, Marketing, Risk, Compliance, and Legal platforms strategy.
• Lead design and delivery of integrations across Salesforce, Marketing Automation, Archer, and Legal systems.
• Champion data governance and automation with data engineering and security teams.
• Apply SRE principles to improve availability, performance, and security.
• Oversee release management, CI/CD pipelines and deployments to production.
• Mentor a team of 2–5 engineers and architects, fostering learning and collaboration.
• Drive initiatives to reduce technical debt and improve platform operations.

Skills

Leadership

Hands-on engineering

CRM integration

Data integration

API design

CI/CD

DevOps

Stakeholder collaboration

Tools

Salesforce

Archer

Job description

The Engineering Manager - Enterprise Platforms is responsible for providing technical and people leadership across a portfolio of enterprise platforms - spanning CRM, marketing automation, risk management, compliance, and legal systems. This role combines technical strategic vision with a hands‑on engineering. You'll drive the technology strategy, lead a multidisciplinary team, and set standards across integrations, data pipelines, and automation - while being ready to roll up your sleeves and dive into architecture, troubleshooting, or code when needed. What will I be doing?

Responsibilities

• Provide technical and team leadership across the full software development lifecycle - from requirements gathering and solution design through to implementation, testing, deployment, and operations.
• Act as a hands‑on leader, contributing to design discussions, code reviews, and complex problem solving when required.
• Apply Lean and Agile principles to develop secure, scalable, and supportable solutions that adhere to organisational standards and engineering best practice.
• Collaborate with Solution Architects, Product Managers/Technical Domain Leaders, and Business Analysts to translate business needs into robust, integrated technology solutions.
• Shape and execute the CRM, Marketing, Risk, Compliance, and Legal Platforms strategy, ensuring alignment with enterprise data and technology architecture.
• Lead the design and delivery of integrations across platforms - including Salesforce, Marketing Automation, Archer(risk and compliance), and Legal systems - using modern integration tools, APIs, and ETL/data pipeline frameworks.
• Champion best practices for data management, governance, and automation, working closely with data engineering and security teams.
• Apply Site Reliability Engineering (SRE) principles to maintain and improve the availability, performance, and security of all supported platforms.
• Oversee release management, CI/CD pipelines, and deployment processes to ensure smooth delivery into production.
• Manage and mentor a team of 2-5 engineers, architects, and system administrators, fostering a culture of continuous learning, technical excellence, and collaboration.
• Drive initiatives to reduce technical debt, improve maintainability, and streamline platform operations.

Requirements

• 5+ years of management or technical leadership experience, including direct line management of software engineers or technical leads.
• Proven ability to balance leadership and hands‑on technical contribution - comfortable rolling up your sleeves to debug, prototype, or code when needed.
• Strong experience delivering and supporting solutions across CRM (ideally Salesforce or similar) and marketing, risk (ideally Archer or similar), compliance, or legal platforms.
• Expertise in data integration, ETL, and data pipeline engineering, including the use of modern integration tools and frameworks.
• Deep understanding of API design, service orchestration, and secure, scalable architecture.
• Demonstrated success running critical services in production environments, with a focus on performance, reliability, and security.
• Proficiency in CI/CD practices, DevOps principles, and modern cloud or hybrid infrastructure.
• Excellent collaboration and communication skills - adept at influencing across technical and non‑technical stakeholders.

Nice to have:

• Experience with prompt engineering, Retrieval‑Augmented Generation (RAG), and AI engineering, particularly where applied to enterprise data or automation use cases.

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning 'The Other House' in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry‑leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)