Sales & Marketing Coordinator — Digital Marketing & Admin

Pertemps Black Country Perms; West Midlands; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + BH

Company pension

Free car parking

Job summary

Pertemps Black Country Perms is seeking a proactive Sales & Marketing Coordinator for its Halesowen operations. The role combines sales administration, customer support, and website management to support the sales team and drive customer satisfaction.

The ideal candidate will manage customer records, handle inquiries by phone and email, and help prepare quotations, orders, and invoices while maintaining on-brand website content and marketing campaigns.

Qualifications

• Experience in Sales Administration or Sales Support.
• Experience updating a website using a CMS (ideally WooCommerce).
• Good working knowledge of Microsoft Office 365.
• Experience using CRM software and maintaining accurate customer records.

Responsibilities

• Provide day-to-day administrative support to the sales team.
• Deal with customer enquiries by telephone and email.
• Prepare and process quotations, sales orders and invoices.
• Maintain accurate customer and sales records.
• Follow up quotations and sales opportunities as required.
• Liaise with customers, suppliers and internal departments to ensure high-level customer service.

Skills

Sales administration

Website management

CRM software

Microsoft Office 365

Organisation

Communication

Attention to detail

Customer-focused

Tools

WooCommerce

CMS

CRM system

Job description

Pertemps Black Country Perms is seeking a proactive Sales & Marketing Coordinator for its Halesowen operations. The role combines sales administration, customer support, and website management to support the sales team and drive customer satisfaction.

The ideal candidate will manage customer records, handle inquiries by phone and email, and help prepare quotations, orders, and invoices while maintaining on-brand website content and marketing campaigns.