Sales Manager (Retail)

VanRath; Ballymena; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Free on-site parking

Additional annual leave

Job summary

VANRATH is recruiting a Store Manager for a Ballymena furniture retailer. You will drive sales, coach the team, and deliver an exceptional customer journey from enquiry to aftersales.

You'll lead by example, manage daily operations, and shape the branch's future while upholding company values and standards. 38 hours across 5 days, Ballymena-based, permanent position.

Qualifications

• Proven track record of delivering outstanding sales results.
• Strong leadership and coaching skills to develop a high performing team.
• Excellent communication, organisational and decision making abilities.

Responsibilities

• Take full ownership of day-to-day operation and commercial success of the branch.
• Lead, coach and inspire the team to achieve and exceed sales targets and KPIs.
• Present the showroom to high standards and ensure an exceptional customer experience.

Skills

Team leadership

Sales target achievement

Coaching

Customer service

Job description

VANRATH is working with a well established furniture retailer on the appointment of a Store Manager for their Ballymena branch. This is a fantastic opportunity for a commercially driven retail leader who thrives in a fast paced environment and loves motivating a team to exceed expectations.

As Store Manager you will take full ownership of the store's success. From driving sales performance and coaching your team to creating an exceptional customer journey, you will lead from the front and play a key role in shaping the future of the branch.

• Permanent, full time
• 38 hours per week over 5 days
• Ballymena based

The Role

Key responsibilities include:

• Take full ownership of the day to day operation and commercial success of the branch
• Lead, coach and inspire the team to consistently achieve and exceed sales targets and KPIs
• Lead by example through strong personal sales performance and a hands on style
• Develop a high performing team through regular coaching, one to ones and team briefings
• Build a strong partnership with your Assistant Manager, creating an effective leadership team
• Deliver an exceptional customer experience from first enquiry through to aftersales support
• Present the showroom to the highest standards, creating an environment that inspires customers
• Analyse sales performance, identify opportunities and put action plans in place to maximise results
• Create effective commercial rotas that support customer demand and business performance
• Take ownership of branch administration, compliance and health and safety
• Champion company values and build a positive, high performance culture

The Ideal Candidate

• Previous experience as a Store or Branch Manager, or an experienced Assistant Manager ready to step up into a first Store Manager role
• Proven track record of delivering outstanding sales results and exceeding KPIs
• Exceptional leadership skills, with the ability to motivate, coach and develop a high performing team
• A hands on leadership style, leading by example through your own performance
• Excellent communication, organisational and decision making skills
• Strong commercial awareness and the confidence to identify opportunities and drive improvement
• A genuine passion for delivering outstanding customer service
• Furniture retail experience an advantage but not essential

Package and Benefits

• Uncapped earning potential
• Generous staff discount
• Free on-site parking
• Additional annual leave opportunity
• Enhanced family leave
• Length of service awards
• Employee referral bonus
• Death in service, after three months' service