Sales Manager - Medway

TN United Kingdom; Rochester; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead a motivated team in a thriving automotive environment. You will be responsible for driving sales performance, fostering strong customer relationships, and ensuring team success through effective management and support. This role offers the opportunity to work in a motivating and inclusive workplace, where your leadership will directly impact the growth and success of the business. If you are passionate about sales and customer service, and have a proven track record in team management, this is the perfect opportunity for you.

Qualifications

• Proven experience managing sales teams in a B2B environment.
• Strong communication skills to build relationships with stakeholders.

Responsibilities

• Lead and motivate the Parts Sales Executive Team to meet sales targets.
• Monitor sales performance against KPIs and provide support.

Skills

Sales Management

Customer Service

Communication Skills

IT Literacy

Tools

MS Office

Job description

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TPS provides independent garages and bodyshops with high-quality Genuine Parts and products necessary for servicing and repairing Volkswagen Group vehicles. TPS is part of the Volkswagen Group, including brands like Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. It is a national network of TPS Centres with a workforce of approximately 1,500 employees. The management team is committed to creating a motivating and inclusive workplace where employees are recognized, rewarded, and encouraged to pursue learning and development opportunities.

Launched nationally in 2006 as a new brand concept, TPS operates on an Agency Model, meaning Centres stock and sell on behalf of Volkswagen Group UK. TPS has experienced rapid growth, both financially and in the expansion of Centres nationwide.

What will you be doing?

As a Sales Manager reporting to the Centre Manager, you will be responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets, while building and maintaining strong relationships with customers.

• Lead, manage, and motivate the Parts Sales Executive Team to meet and surpass sales targets.
• Monitor sales performance against KPIs and take corrective actions as needed.
• Plan and implement promotional activities and campaigns with the support of the Centre Manager.
• Maintain product knowledge and stay aware of competitor activity.
• Conduct regular performance reviews and provide developmental support.
• Ensure the team is motivated through creative incentive schemes and rewards.
• Provide excellent customer service through the team.
• Monitor delivery schedules to maintain and improve service levels.
• Conduct business with integrity and professionalism.
• Ensure proper use of all business systems.
• Ensure compliance with business standards, financial, legal, warranty, and ethical guidelines.

What are we looking for?

• Proven experience managing sales teams in a B2B environment, with the ability to lead, manage, and motivate Parts Sales Executives.
• Passion for delivering excellent customer service.
• Strong communication skills to build relationships with stakeholders and clients.
• High IT literacy and proficiency in MS Office.
• Results-oriented mindset.
• Interest or passion for the automotive industry or customer service.