Sales Manager | Gatwick South

Reiss Limited; England; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Refer a friend bonus scheme

Long Service bonus scheme

Contributory pension scheme

Structured training and development programs

Employee Assistance Programmes

Job summary

Reiss Limited, located in the United Kingdom, is looking to hire a Sales Manager to join their dynamic Retail team. The successful candidate will support management by motivating team members towards achieving sales targets while maintaining efficiency in store operations.

The role involves delivering exceptional customer service and acting as a role model for the team. Ideal applicants will possess supervisory experience and a strong customer-facing background, particularly in a premium retail context.

Benefits include an employee discount, business wear allowance, and opportunities for structured training.

Qualifications

• Previous supervisory experience in a retail environment.
• Strong background in customer facing roles, preferably in premium or luxury settings.
• Ability to coach and guide team members.

Responsibilities

• Deliver premium customer service that exceeds customer expectations.
• Act as a role model for the team and inspire them.
• Monitor team KPIs to drive sales.

Skills

Supervising a team

Customer service

Communication skills

Organisational skills

Decision-making skills

Job description

What’s the role about?

Join our dynamic Retail team as a Sales Manager. In this pivotal new role, reporting to our Store Manager and Assistant Store Manager you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

Who you are

• Previous experience of supervising a team
• Strong background in a customer facing role ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Excels under pressure

What you’ll be doing

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
• Providing an in depth knowledge of our brand and our products to our customers and your team
• Actively engage and undertake duties that supports the store operations
• Delivering team briefs and contribute to team meetings
• Supporting the store management in assisting with team development

What we’ll do for you

• Business wear allowance
• Employee discount up to 75%
• Sales and service bonus scheme
• Refer a friend bonus scheme
• Long Service bonus scheme
• Contributory pension scheme
• Structured training and development programs
• Employee Assistance Programmes: Retail Trust and Life Works
• 25 days of holiday
• And many more

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.