Sales Manager - Chester

Harrods; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead their new beauty store in Chester. This role is pivotal in shaping a customer-centric environment, where the focus is on building authentic relationships and delivering exceptional service. As a leader, you will inspire your team, manage operations, and uphold the highest standards of retail excellence. Join a company that values individuality and fosters growth, providing a unique opportunity to thrive in a collaborative atmosphere. If you are passionate about retail and have a knack for leadership, this is the perfect opportunity for you.

Qualifications

• Strong retail management background with experience leading large teams.
• Ability to build authentic relationships and inspire team performance.

Responsibilities

• Lead and inspire a team to achieve business goals and enhance customer experience.
• Manage teams of managers and ensure adherence to operational standards.

Skills

Retail Management

Team Leadership

Communication Skills

Relationship Management

Visual Merchandising

HR Policy Awareness

Operational Standards Adherence

Job description

Sales Manager - Chester

Harrods is bringing more magic, innovation, and theatre to the beauty market through our H beauty standalone stores across the UK, and we will soon be launching another iconic store in Chester.

About the Role

The Sales Manager is a key part of the store leadership team. As an exceptional leader, working with a team of Assistant Managers, you will work to achieve and deliver our business vision: the “Anything is Possible” in the beauty world. You will be able to easily set and translate goals and direction for your team, and can inspire and deliver the customer and commercial performance for both your departments and the wider store.

In this role you will be a team player and natural collaborator with a “relationship first” focus. You will know that it’s by building authentic and genuine relationships with your people that you’ll get the best out of them.

About You

You will have a strong retail management background (beauty industry experience is desirable but not essential) and a proven track record of leading large teams. You will be a relationship-led leader, ensuring all colleagues feel valued, included, and help your team to be their best. Communication doesn’t stop with your team, and you will actively seek constructive feedback for continuous improvement from your business stakeholders.

You will also:

1. You will have a relentless focus on delivering to the best of your ability for your team and store.
2. You must have experience of managing teams of managers.
3. You will set an example for the right ways of working from the get-go, and you will have a strong HR policy and employment law awareness.
4. You are self-aware and comfortable operating in ambiguity.
5. You have an appreciation of and adherence to operational and safety standards.
6. You have experience of visual merchandising.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic stores one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information:

Time Type: Permanent

Department: H Beauty (Stefano Sacchettini)