Sales Manager

The Heritage Wardrobe Co.; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Travel expenses reimbursed

Car access for client visits

Job summary

The Heritage Wardrobe Company is seeking a results-driven Sales Manager to lead luxury wardrobe projects from consultation to installation across Hertfordshire, Buckinghamshire, Oxfordshire, Bedfordshire and Essex. You will design bespoke solutions, manage the full sales cycle, and build strong relationships with high-net-worth clients, coordinating with CAD and quotation teams to deliver projects on time.

A car and regular site visits are required.

Qualifications

• Proven track record in luxury interiors, kitchens, wardrobes or premium home improvement sectors.
• Strong consultative selling skills and ability to translate client needs into design solutions.
• Highly organised, autonomous and able to manage the full customer journey from inquiry to project completion.

Responsibilities

• Conduct in-home consultations with high-net-worth clients.
• Design bespoke luxury wardrobe and dressing room solutions.
• Manage the full sales cycle from enquiry to quotation and contract closure.
• Respond to enquiries promptly and maximise sales opportunities.
• Take accurate site measurements and relay details to CAD/quotation teams.
• Build and maintain relationships with clients and ensure an exceptional customer experience.
• Manage a diary, schedule appointments, and conduct site visits.
• Aim to exceed sales targets through proactive follow-up and pipeline management.

Skills

Consultative selling

CRM usage

Design awareness

Organised

Communication

Relationship building

Tools

CRM systems

Microsoft Office

Job description

• The Heritage Wardrobe Company, a leading supplier of beautiful bespoke wardrobes
• Be based in Hertfordshire, Buckinghamshire, Oxfordshire, Bedfordshire and Essex

About Our Client

Michael Page is delighted to be partnering with The Heritage Wardrobe Company to offer this exciting opportunity for a Sales Manager to join their market leading business.

About our Client:

The Heritage Wardrobe Company is a leading supplier of beautiful bespoke wardrobes and dressing rooms for luxury residential properties across the UK. From concept to installation, our talented team of experts bestow a personable approach, thoughtfully tailoring each and every design to reflect the individual lifestyle and storage needs of each client.

Job Description

The Sales Manager:

• Conduct in-home consultations with high-net-worth clients to understand their storage, design and lifestyle requirements.
• Design bespoke luxury wardrobe and dressing room solutions that align with customer expectations, aesthetics and budgets.
• Manage the full sales cycle from initial enquiry through to design presentation, quotation and contract completion.
• Ensure enquiries and inbound leads are responded to in a timely manner, customer expectations are exceeded, and sales opportunities are maximised.
• Generate revenue through a consultative sales approach, identifying client needs and converting opportunities into successful sales.
• Take accurate site measurements and provide detailed information to CAD design and quotation teams for project delivery.
• Build and maintain strong relationships with clients, delivering an exceptional customer experience throughout the project lifecycle.
• Effectively manage an independent diary, scheduling appointments, conducting site visits and prioritising sales opportunities.
• Achieve and exceed individual sales targets through proactive follow-up, pipeline management and professional sales execution.
• You will manage a Northern Home Counties territory - Hertfordshire, Buckinghamshire, Oxfordshire, Bedfordshire and Essex.

The Successful Applicant

The successful applicant will be a highly motivated and commercially driven sales professional with a proven track record in luxury interiors, kitchens, bathrooms, or fitted furniture sales. They will possess exceptional consultative selling skills, a strong eye for design, and the ability to build credibility and trust with high-net-worth clients. Organised, self-sufficient, and results-focused, they will be confident managing the entire customer journey from initial consultation through to successful project completion.

The Successful Sales Manager:

• Have a proven track record in consultative B2C sales, ideally within luxury kitchens, bathrooms, wardrobes, or other premium home improvement sectors.
• Be highly customer-focused, with the ability to understand client needs and translate them into tailored design solutions.
• Demonstrate strong design awareness and the creativity to develop bespoke solutions that meet customer expectations and budgets.
• Be confident working independently, managing appointments, site visits, and sales opportunities effectively.
• Possess excellent communication and relationship-building skills, with the ability to engage professionally with clients.
• Be highly organised, detail-oriented, and capable of taking accurate measurements and preparing detailed project information.
• Be proactive in following up enquiries and progressing opportunities through the sales pipeline to achieve ambitious sales targets.
• Be proficient in Microsoft Office applications and comfortable using CRM and sales management systems.
• Present themselves professionally and act as a strong ambassador for a premium luxury brand.
• You will live within the assigned territory (Hertfordshire, Buckinghamshire, Oxfordshire, Bedfordshire and Essex) and have access to a car, enabling you to conduct regular face‑to‑face consultations with customers.

What's on Offer

The Successful Sales Manager:

• £40,000 - £60,000 per annum basic salary (dependant on experience)
• Monthly commission with an OTE of £100k
• Full reimbursement of business travel expenses
• Other company benefits