Sales Manager

Listers Group Ltd; Redditch; On-site; GBP 60,000 - 72,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits discounts

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking / On-site Parking

Company Events

Job summary

Listers Group Ltd, Worcester-based Skoda dealership, is seeking a proactive Sales Manager to lead a growing team. You will drive new and used car sales, manage customer experience, and ensure robust KPI achievement within defined financial guidelines.

A company car is provided and Sundays are on a rota basis. The role requires hands-on leadership, the ability to close deals, and a drive to exceed customer expectations.

Qualifications

• Experience leading a car dealership or motor trade sales team.
• Track record of achieving sales targets and KPIs.
• Strong communication and customer service skills.

Responsibilities

• Lead and motivate the sales team to meet targets.
• Handle customer queries and resolve complaints effectively.
• Support daily operations: contact management, deal building, and closing.
• Ensure accurate paper­work and timely sales forecasts.
• Maintain data quality for customer and vehicle records in FCA-compliant systems.

Skills

Leadership

Sales acumen

Team motivation

Job description

Job Introduction

We are currently recruiting for a Sales Manager to join the management team at ourSkoda Dealership in Worcester. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 5pm on Sundays). Benefits include the use of a company car and an OTE of£66,000. The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.

Role and Responsibilities

You will build trust, communicate effectively and exceed our customers expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively. To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the companys agreed levels.

By driving the sales process and supporting the sales team in achieving their monthly KPIs for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved. Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts. Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Companys FCA obligations).

About you

You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities. You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success is a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever you aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector.

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