Sales Manager

Career Choices Dewis Gyrfa Ltd; Worcester; On-site; GBP 59,000 - 73,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on car servicing

Listers benefits

Long service & loyalty incentives

Staff referral scheme

On-site parking

Company events

Job summary

Listers Group is seeking a Sales Manager for our Worcester Skoda dealership. The role involves leading a developing sales team, achieving targets for new and used cars, and delivering an industry-leading customer buying experience.

Role requires strong leadership and a hands-on approach, with training provided for automotive specifics. You will manage daily operations, drive the sales process, handle customer queries, and ensure accurate paperwork and data collection, all while maintaining stock

Qualifications

• Experience in motor trade, automotive or car dealership preferred but full training will be provided.
• Proven ability to achieve agreed sales targets for new and used cars.
• Strong management and leadership skills with a winning mentality.

Responsibilities

• Build trust and communicate effectively to exceed customer expectations and ensure an industry-leading buying experience.
• Handle customer queries and complaints and ensure resolutions are timely and effective.
• Support the sales team in daily operations: customer contact, sales funnel management, deal building and closing, and professional vehicle preparation.
• Ensure stock levels are maintained to the company's standards and assist with KPI attainment (unit sales, profit per unit, finance penetration, add-ons).
• Complete paperwork accurately and provide reports on sales activities and forecasts.

Skills

Sales Management

Leadership

Customer Service

KPI Tracking

Job description

Job Introduction We are currently recruiting for a Sales Manager to join the management team at our Skoda Dealership in Worcester.

The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (
8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 5pm on Sundays). Benefits include the use of a company car and an OTE of £66,000. The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team.

You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.

Role and Responsibilities You will build trust, communicate effectively and exceed our customer’s expectations; In Essence you will ensure that our customers buying experience is industry leading.

You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.

To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.

By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.

Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.

Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations). About you You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.

You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.

You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.

In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.

Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits

• discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team.

Since the very beginning our success has been a product of the fantastic people that work for us.

This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).