Sales Manager

Boundary Outlet; Newcastle upon Tyne; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Company Pension Scheme

Employee Assistance Programme

Long Service Awards

Store Discount

Free Parking

Subsidised Meals

Learning & Development Training

Job summary

Boundary Outlet in Newcastle is seeking a Sales Manager to lead the store's sales team, drive revenue, and sustain high standards of customer service. You will coach staff, analyse performance, and align promotions with merchandising to maximise profitability.

The role requires proven sales or retail management experience, strong leadership, and the ability to manage priorities in a fast-paced environment. 40 hours per week, onsite position with attractive benefits include pension, store

Qualifications

• Proven experience in sales or retail management.
• Strong leadership and team management skills.
• Results-oriented with the ability to drive and hit sales targets.
• Excellent customer service and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Organisational skills and ability to manage multiple priorities.

Responsibilities

• Drive sales and profitability by monitoring performance against targets and implementing strategies to improve results.
• Lead and inspire the sales team to deliver excellent customer service and achieve sales goals.
• Analyse sales data and trends to inform decision-making and identify opportunities for growth.
• Collaborate with the visual merchandising team to optimise product displays and promotions.
• Ensure stock levels are maintained and replenished to meet customer demand.
• Handle customer queries and complaints professionally to maintain satisfaction.
• Recruit, train, and develop team members to enhance their skills and performance.
• Ensure compliance with health and safety regulations, company policies, and procedures.

Skills

Sales leadership

Retail management

Customer service

Data analysis

Team coaching

Organizational skills

Job description

Job Title:

Sales Manager

Location:

Boundary Outlet - Newcastle

Hours:

40 Hours a week working 5 days out of 7

About Us:

Boundary Outlet is a leading retail destination offering high-quality brands at outlet prices. We pride ourselves on delivering exceptional customer experiences while driving sales and business performance. We’re looking for a dynamic and results-driven Sales Manager to lead our sales team and ensure our targets are exceeded.

Role Overview:

As Sales Manager, you’ll be responsible for overseeing all aspects of the store’s sales operations. You’ll lead, coach, and motivate the team to deliver outstanding service, drive revenue, and ensure the store’s overall success. Your role will be key in maintaining high standards of performance and customer satisfaction.

Key Responsibilities:

• Drive sales and profitability by monitoring performance against targets and implementing strategies to improve results.
• Lead and inspire the sales team to deliver excellent customer service and achieve sales goals.
• Analyse sales data and trends to inform decision-making and identify opportunities for growth.
• Collaborate with the visual merchandising team to optimise product displays and promotions.
• Ensure stock levels are maintained and replenished to meet customer demand.
• Handle customer queries and complaints professionally to maintain satisfaction.
• Recruit, train, and develop team members to enhance their skills and performance.
• Ensure compliance with health and safety regulations, company policies, and procedures.

What We’re Looking For:

• Proven experience in a sales or retail management role.
• Strong leadership and team management skills.
• A results-oriented mindset with the ability to drive and achieve sales targets.
• Excellent customer service and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Organisational skills and the ability to manage multiple priorities.
• A proactive and adaptable approach to a fast-paced retail environment.

The Perks:

• Company Pension Scheme
• Employee Assistance Programme
• Long Service Awards
• Store Discount
• Free Parking
• Subsidised Meals
• Learning & Development Training