Sales Manager

Millennium Hotels UK/EU - Careers; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Sales incentive plan

Zone 1/2 Travel card

Training & development

Pension Salary Sacrifice Scheme

Discount on accommodation worldwide

Job summary

Millennium Hotel London Knightsbridge is seeking a Sales Manager to manage relationships with both existing and new accounts, driving business to the hotel. You’ll work with the Director of Sales, applying proven sales expertise and strong communication to expand market share.

You will bring your interpersonal skills, independence, and passion for guest excellence, contributing to outstanding service and revenue growth in a dynamic London hotel environment.

Qualifications

• Experience in Central London hotel sales market.
• Excellent organisational skills and ability to multitask under pressure.
• Strong written and spoken English communication.

Responsibilities

• Generate ideas and prospect new business to grow market share and expand existing accounts.
• Monitor, analyse and report performance of key accounts; contribute to weekly/monthly activity reports.
• Maximise sales opportunities for transient, group, event and ancillary services.
• Understand the competitive market and implement strategies to keep the hotel ahead locally.
• Negotiate contracts and complete corporate RFPs.
• Attend client hospitality events, networking events, trade shows and sales missions in the UK and overseas when required.

Skills

Communication skills

Customer service

Interpersonal skills

English proficiency

Job description

The Millennium Hotel London Knightsbridge is looking for a Sales Manager who can successfully manage a strong relationship between the hotel and client. This includes existing accounts and new accounts that you would be expected to bring into the hotel.

Working with the Director of Sales, you will employ your proven sales expertise, outstanding communication skills, and wealth of fresh ideas to drive business to the hotel actively.

With your natural interpersonal skills, independence and professional appearance, inquisitive nature, and passion for achieving the best, you will have the chance to contribute to providing a unique guest experience.

Sales Key Responsibilities

• Responsible for idea generation and prospecting new business to grow market share whilst also looking at ways to increase share from existing account
• Monitoring, analysing and reporting on performance of key accounts; contributing to weekly/monthly reporting on key activities completed and business developed
• Maximise potential sales opportunities for transient, group and event business and other ancillary services
• Requirement to understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Contract negotiation and completion of corporate RFPs
• Participate in client hospitality events, networking events, trade shows and Sales Missions in the UK & overseas when required

Sales Manager Will Have

• Experience and knowledge within the similar market in Central London
• Excellent organisational skills and the ability to multitask and work under pressure
• Excellent command over the English language, including both written and verbal
• Strong communication and customer service skills
• Positive attitude

Benefits of Joining Us

• Sales Incentive plan
• Zone 1 and 2 Travel card
• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest‑free Season Ticket Loan Scheme
• 1 Volunteer Day per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service‑related holiday scheme
• Discount on accommodation worldwide and 50% discount on Food and Beverage outlets
• Life Assurance
• Recommend a Friend Scheme

About The Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, and also real opportunities to develop and gain promotion within the industry.