Sales Manager

Onyx CenterSource; England; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Onyx CenterSource, a leading hospitality payments and business intelligence provider, seeks a Sales Manager to identify prospects, develop relationships, and share detailed product knowledge with potential clients. You will work with the senior sales team to hit new booked business quotas through proactive outreach and consultative selling.

The ideal candidate brings solution-selling strengths, excellent communication, and the ability to collaborate with Sales, Marketing, Product, and Ops to

Qualifications

• Proven ability to manage high outbound call volume with quality talk time.
• Strong relationship-building skills and consultative selling approach.
• Excellent written and verbal communication abilities.
• Self-starter with minimal supervision and proactive teamwork.
• Experience in the travel industry is preferred.

Responsibilities

• Identify and pursue new prospect opportunities to drive booked business.
• Meet operational KPIs: call volume, meetings set, activities, task completion.
• Qualify and route leads to the Sales Team as SQLs from MQLs.
• Collaborate with senior sales to convert qualified leads into opportunities.
• Maintain accurate CRM records and adopt best practices in Salesforce or similar systems.
• Coordinate with marketing, product, and operations to align initiatives.

Skills

Outbound call volume

Relationship-building

Communication skills

Self-motivation

Team collaboration

Travel industry experience

Tools

Microsoft Office

Job description

Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.

As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.

Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.

We are committed to an inclusive and equitable hiring process. Candidates are evaluated based on skills, experience, and potential, without regard to protected characteristics, and in alignment with our hiring procedures and business needs.

Overview

Job Description

The Sales Manager will serve as the first in-depth point of contact for prospective customers. This role is responsible for identifying new prospects, developing relationships, and providing detailed product knowledge to potential clients. Working closely with the senior sales team, this individual will help achieve new booked business quotas through proactive outreach and consultative selling.

The ideal candidate will demonstrate strong solution-selling abilities, relationship-building skills, and a collaborative mindset, interfacing regularly with Sales, Marketing, Product, and Operations teams to drive pipeline growth and conversion.

Location

England - Remote

Scope

United Kingdom & Ireland

Education

Span Of Control

Reports to: VP of Regional Sales

Oversight: This position has no direct reports

Roles/ Responsibilities

• Facilitate the acquisition of new customers and support revenue growth goals.
• Adhere to operational KPIs, including call volume, meetings set, activities, and task completion.
• Follow up on Marketing Qualified Leads (MQLs) and qualify them into Sales Qualified Leads (SQLs) for the Sales Team.
• Collaborate with the senior sales team to transition qualified leads into active opportunities.
• Maintain accurate and up-to-date records within Salesforce and ensure consistent adoption of CRM best practices.
• Partner with internal stakeholders to ensure alignment between marketing initiatives and sales execution.
• Contribute to continuous improvement of sales processes and lead management strategies.

Qualifications

• Proficient with Microsoft Office (Word, PowerPoint, Excel & Outlook)
• Ability to handle high outbound call volume with a corresponding high talk time
• Minimum 2 years experience in travel industry
• Excellent written and verbal skills
• Excellent self-starter and ability to collaborate with team

Preferred

• Familiar with hospitality technology
• Experience using Salesforce or similar CRM systems.

Teamwork /Leadership/interpersonal Skills

• Strong sense of initiative and personal leadership demonstrating the ability to function independently, but also able to operate and excel in a team environment
• Excellent relationship-building skills, particularly over the phone and via virtual channels.
• Must be articulate, organized, proactive, creative and detail oriented
• Excellent communication skills, both verbal and written
• Strong business acumen, ethics and high integrity
• Relationship building

Organizational Interlocks

This person will interface with sales, marketing, product, and operations.

Physical Demands/ Travel Required

Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office setting.

Travel for this position is less than 20%