Sales Manager - PMS

Planet; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global technology company is seeking a motivated Sales Manager based in the UK. The successful candidate will manage sales activities in a defined territory, focusing on customer relationship management, upselling products, and conducting presentations. An ideal candidate should have proven sales experience in hotel technology, strong communication skills, and a willingness to travel. This position offers a hybrid work model, with three days a week in the office.

Qualifications

• Proven experience in sales or business development in hotel technology (PMS and Payment).
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Knowledge of the UK market.
• Willingness to travel within the designated sales territory.

Responsibilities

• Expand and secure the company's market position within the designated sales territory.
• Take sales responsibility for acquiring new customers.
• Conduct contract negotiations and manage customer relationships.
• Plan and deliver product presentations for prospects and customers.
• Gather customer feedback and conduct market research.

Skills

Sales experience

Strong communication skills

Negotiation skills

Knowledge of the UK market

English proficiency

Teamwork ability

Job description

About Planet

Planet is a global technology company delivering next‑generation PMS and payments solutions purpose‑built for the hospitality industry. With a heritage of over 40 years in hotel technology through brands like Protel and Hotsoft, Planet has evolved into the only full‑stack provider offering a fully integrated platform that unifies PMS, payment solutions, and over 1,000 third‑party integrations — all from a single provider. Our platform is designed to eliminate operational friction, enhance the guest journey from booking to check‑out, and drive revenue growth and loyalty for hoteliers around the world. Headquartered in London with over 2,500 employees across six continents, Planet supports over 800,000 customers in more than 120 markets. Visit our webpage to get to know us better: https://www.weareplanet.com/hospitality

Role Overview

We are seeking a motivated and dynamic individual to join our sales team as a Sales Manager. The successful candidate will be responsible for managing sales activities within a specific, regionally defined area. Key responsibilities include all tasks related to customer relationship management, such as proposal creation, product presentations, and developing and implementing an individual sales strategy within your designated market.

What You’ll Do

• Expand and secure the company's market position within the designated sales territory.
• Take sales responsibility for specific postal code areas in terms of acquiring new customers.
• Actively upsell Planet products to new and assigned customer base.
• Conduct contract negotiations.
• Plan and conduct product presentations on‑site or remotely for prospects and existing customers.
• Provide advice on our products and new developments to prospects.
• Independently handle written and telephone correspondence within the scope of duties.
• Prepare and follow up on offers.
• Serve as a point of contact for customer inquiries regarding offers, contracts, and products.
• Liaise with other departments and our sales partners.
• Support and participate in industry‑specific events, trade fairs, and marketing activities.
• Maintain sustainable personal customer relationships.
• Serve as a contact person for customers regarding cross‑departmental customer interests.
• Monitor competitors.
• Gather customer feedback and conduct market research.

Who You Are

• Proven experience in sales or business development within the hotel technology landscape (PMS and Payment)
• Strong communication and negotiation skills
• Ability to work independently and as part of a team
• English proficiency are required. Another European language is a nice plus.
• Knowledge of the UK market
• Willingness to travel within the designated sales territory

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast‑paced technology market, with a business that delivers feel‑good connected commerce. We would love to hear from you – Apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.