Sales Manager

COMO Metropolitan London; City of Westminster; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Employee hotel rates

Complimentary nights stay

Nobu London employee discounts

Career development

Refer-a-friend bonus

Wellness activities

Financial advisory access

Employee assistance programme

Free meals on duty

Uniform and laundry service

Paid holidays 28+ days

NEST pension

Sick pay

Job summary

COMO Metropolitan London is seeking a results-driven MICE Sales Manager to drive meetings and events revenue for the luxury hotel. You will manage a pipeline, secure new business, and lead a two-person sales and planning team, coordinating with Operations, Events, and Revenue teams.

The role requires at least three years in hospitality sales within the luxury segment, strong relationships with corporate, agency, and association clients, and excellent negotiation and presentation skills.

Qualifications

• Minimum three years’ experience in hospitality sales within the luxury segment.
• Proven background in hotel MICE or event sales, ideally within the London market.
• Knowledge of corporate, agency, and event segments.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain long‑term client relationships.
• Strong organisational and time‑management abilities.
• Knowledge of revenue management principles and CRM systems.

Responsibilities

• Prospect, identify, and secure new MICE business across corporate, agency, and association segments.
• Manage an active sales pipeline, conduct sales calls, attend industry events, and build strong client relationships.
• Prepare proposals, negotiate contracts, and convert leads into confirmed business.
• Collaborate with Operations, Events, and Revenue teams to ensure smooth event delivery and maximise revenue.
• Conduct site inspections and deliver presentations to prospective clients.
• Analyse market trends and competitor activity to identify growth opportunities.
• Maintain accurate forecasts, reports, and CRM data.
• Achieve monthly and annual sales targets for meetings and event revenue.
• Represent the hotel at trade shows, networking events, and sales missions.
• Complete expense reports accurately and in line with budget guidelines.
• Maintain up‑to‑date knowledge of competitor hotels and market trends.
• Lead, support and develop a team of two responsible for sales and planning.

Skills

Hospitality sales

Negotiation

Presentation skills

Client relationship management

Time management

Tools

CRM systems

Forecasting tools

Job description

Description

COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

Role Overview:

Drive Meetings, Incentives, Conferences, and Events (MICE) revenue by securing new business, managing key accounts, and maximising event sales performance for the hotel. This role is responsible for achieving annual Group and Event revenue targets while leading and developing a team of two.

What you will do:

• Prospect, identify, and secure new MICE business across corporate, agency, and association segments
• Manage an active sales pipeline, conduct sales calls, attend industry events, and build strong client relationships
• Prepare proposals, negotiate contracts, and convert leads into confirmed business
• Collaborate with Operations, Events, and Revenue teams to ensure smooth event delivery and maximise revenue
• Conduct site inspections and deliver presentations to prospective clients
• Analyse market trends and competitor activity to identify growth opportunities
• Maintain accurate forecasts, reports, and CRM data
• Achieve monthly and annual sales targets for meetings and event revenue
• Represent the hotel at trade shows, networking events, and sales missions
• Complete expense reports accurately and in line with budget guidelines
• Maintain up‑to‑date knowledge of competitor hotels and market trends
• Lead, support and develop a team of two responsible for sales and planning

Who you are:

• Minimum three years’ experience in hospitality sales within the luxury segment
• Proven background in hotel MICE or event sales, ideally within the London market
• Strong understanding of corporate, agency, and event segments
• Excellent communication, negotiation, and presentation skills
• Ability to build and maintain long‑term client relationships
• Strong organisational and time‑management abilities
• Knowledge of revenue management principles and CRM systems

What we will offer you :

• Competitive salary of up to £55,000 + performance bonus
• Employee rates for all COMO Hotels and Resorts properties worldwide
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice and
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
Free Uniform & laundry service
• 28 paid holidays per year, increasing with service
• NEST Auto-enrolmentPension
• Company Sick Pay