Sales Ledger Administrator

JKH Ltd; Mildenhall; On-site; GBP 28,800 - 35,200; Full time

Benefits offered by this job

Health Cash Plan

Death in Service Cover

26 days annual leave

Job summary

JKH Ltd is seeking a full-time finance professional in Mildenhall to manage the company's sales ledger and credit control processes. This role involves timely cash collection, accurate invoicing, and maintaining reliable customer account information.

The ideal candidate will support various financial operations and collaborate with multiple departments to resolve queries effectively. Benefits include a Health Cash Plan and up to £32k salary based on experience.

Qualifications

• Engaged attitude and eagerness to learn the role and develop.
• Ability to work as part of a team and develop good relationships.

Responsibilities

• Raise and process customer invoices accurately.
• Monitor outstanding customer debts and follow up on overdue payments.
• Record customer payments and complete bank reconciliations.

Skills

Attention to detail

Communication

Problem-solving

Time management

Job description

Responsible for the company’s sales ledger and credit control processes, ensuring accurate invoicing, timely cash collection, and reliable customer account information.

Reference

JKH/127

Contract

Permanent Full time on site

Salary & Benefits

Salary: Up to £32k depending on experience

Breaks: 30 minute paid morning break and one hour unpaid lunch

26 days per year + bank holidays (7 holiday days to be used for Christmas shutdown)

Benefits: Health Cash Plan, Death in Service Cover

Department

Finance

Hours

40 hours (8am to 5pm) Monday to Friday

Key Responsibilities

• Raise and process customer invoices and credit notes accurately and on time.
• Match proof of delivery (POD) documentation to sales orders and resolve discrepancies.
• Maintain accurate customer account records and ensure correct transaction coding.
• Monitor outstanding customer debts and proactively follow up on overdue payments.
• Communicate with customers to resolve payment queries and maintain strong relationships.
• Prepare and review aged debt reports, escalating issues when necessary.
• Record customer payments, allocate receipts against invoices, and complete bank reconciliations.
• Support month-end processes including sales ledger reconciliations and reporting documentation.
• Assist with payroll journal postings and basic financial or operational reporting.
• Work collaboratively with sales, customer service, operations, and finance teams to resolve queries efficiently.
• Demonstrate strong attention to detail, communication, time management, problem-solving skills, and a proactive continuous improvement mindset.

Person Specification

• Engaged attitude and eagerness to learn the role and develop personally and professionally.
• Role Model behaviour – lead by example, follow and reinforce JKH’s values.
• Receptive to new ideas and can listen and implement new ideas.
• Accepts personal responsibility to make things happen.
• Earns credibility and trust.
• Good at planning, problem solving and decision making.
• Ability to work as part of a team and develop good working relationships with all stakeholders.

Our Values

Be an ambassador for JKH’s brand and values – demonstrate the company values through behaviour and ways of working:

Integrity – Act with honesty and deliver on promises. Maintain strong moral principles at all times regardless of who is watching.

Accountability – Safety is the priority, don’t cut corners. Everything is done to the highest standard and always look for what can be improved. Take ownership of tasks and do not walk past a problem expecting the next person to deal with it.

Collaboration – Co-operate with others to achieve team goals. Treat everyone with respect and provide support where you can.