Sales Lead

Ralph Lauren Corporation (nyse:rl); Maidstone; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Iconic lifestyle brand

Career opportunities

Benefits and discounts

Inclusive environment

Job summary

Ralph Lauren Corporation is seeking a store leadership professional to elevate the customer journey and sales performance in our Maidstone area. This role focuses on delivering the Brand message, exceptional service, and brand presentation across product categories.

You will support managers in building an inclusive, customer-first culture while coaching teams on product knowledge and selling excellence in a fast-paced retail environment.

Qualifications

• Brand storytelling and customer-focused selling experience.
• Strong leadership and team development skills.
• Ability to interpret business reports and manage cash processes.

Responsibilities

• Deliver the Brand message to commercially enhance the customer journey.
• Deliver an extraordinary customer sales experience to impact sales results in the store.
• Maximise potential of product categories through Brand storytelling and cross-category synergies.
• Support managers in creating an inclusive, customer-first environment.
• Support the team using service metrics to drive sales and profit.
• Coach the team on product knowledge and selling culture.
• Expert in store systems, procedures and cash management; interpret key business reports.
• Uphold Brand standards and presentation; coach brand presentation.
• Coordinate and support marketing initiatives and price changes.
• Be an energetic, passionate, and results-driven team player.
• Demonstrate experience in a fast-paced environment with strong management abilities.
• Exhibit excellent organisational and communication skills.

Skills

Brand storytelling

Customer service

Leadership

Communication

Cash management

Tools

Store systems

Job description

• Deliver the Brand message to commercially enhance the customer journey
• Deliver an extraordinary customer sales experience to make a significant impact on the sales results of assigned area/store
• Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a customer-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren store systems, procedures, cash management and able to interpret key Business reports
• Uphold & coach Brand standards and Brand presentation
• Coordinate and support marketing initiatives and price changes
  Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment with proven management abilities
• Excellent organisational and communication skills
  Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work