Department Manager

Ralph Lauren Corporation (nyse:rl); City of Westminster; On-site; GBP 28,000 - 60,000; Full time

Benefits offered by this job

Discounts

Career opportunities

Inclusive culture

Job summary

Ralph Lauren Corporation is seeking an experienced retail leader for our London-area store to uphold brand standards, drive client-centric service, and manage a high-performing team.

You will oversee inventory, floor recovery, and daily operations while coaching staff to deliver exceptional experiences and meet store targets in a fast-paced environment. The role offers opportunities for career progression within a global lifestyle brand and a competitive benefits package.

Qualifications

• Proven experience leading a fast-paced retail team.
• Strong interpersonal and communication skills.
• Track record of achieving targets and metrics.

Responsibilities

• Oversee inventory flow to minimise shrink and improve operational efficiency.
• Lead floor recovery and maintain price/size integrity.
• Ensure a safe work environment by enforcing company policies.
• Communicate effectively to coach a fast-paced store team.

Skills

Excellent communication

Leadership

Team management

Customer focus

Job description

• Create an inclusive working environment with a client-centric mindset
• Through team management and visible presence ensures Ralph Lauren's standards are achieved
• Unlock talent that supports career progression of the team
• Drive high performance culture by holding the team accountable for agreed results

Commerciality

• Deliver and maintain an elevated client experience within the store environment
• Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
• Develop and monitor key metrics that drive the business plan
• Keep up to date with competitor activity

Operations

• Manage inventory flow to minimise shrink loss through operational excellence
• Lead floor recovery, ensuring price and size integrity
• Manage and maintain a safe work environment for clients and employees by complying with all company policies and procedures
• Experienced leader having previously worked in a fast-paced environment
• Excellent communication skills
• Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work