Team Lead/Supervisor

Ralph Lauren; York and North Yorkshire; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Discounts

Competitive benefits package

An environment where you can bring你的,

Job summary

Ralph Lauren in the United Kingdom is seeking a store leadership-focused role to drive sales and uphold brand standards across an area/store. You will lead a team to deliver consistent customer experiences, manage store operations, and interpret business reports to inform decisions.

The position emphasizes coaching staff, maintaining brand presentation, and coordinating marketing initiatives and price changes to maximize profitability and customer satisfaction.

Qualifications

• Experience in a fast-paced environment with proven management abilities.
• Excellent organisational and communication skills.
• Energetic, passionate, and results-driven team player.

Responsibilities

• Deliver the Brand message to commercially enhance the customer journey.
• Deliver an extraordinary customer sales experience to make a significant impact on the sales results of assigned area/store.
• Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories.
• Support the manager creating an inclusive working environment with a customer-first culture.
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results.
• Support the manager developing the team product knowledges and selling culture.
• Expert of Ralph Lauren store systems, procedures, cash management and able to interpret key Business reports.
• Uphold & coach Brand standards and Brand presentation.
• Coordinate and support marketing initiatives and price changes.

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You'll Do

Business Client Development

• Deliver the Brand message to commercially enhance the customer journey
• Deliver an extraordinary customer sales experience to make a significant impact on the sales results of assigned area/store
• Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a customer-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren store systems, procedures, cash management and able to interpret key Business reports
• Uphold & coach Brand standards and Brand presentation
• Coordinate and support marketing initiatives and price changes

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment with proven management abilities
• Excellent organisational and communication skills