Sales Floor Manager

Moorepay Limited; Birmingham; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Floor Manager to lead and mentor a high-performing team of Business Development Consultants. This role is pivotal in driving outbound sales campaigns and ensuring team success through effective coaching and performance management. With a focus on achieving targets and developing innovative strategies, you will play a crucial role in shaping the future of sales at the company. Join a collaborative environment that values mental health support and work-life balance, where your contributions will make a significant impact on the team's success and the company's growth.

Benefits

25 days annual leave

Private medical insurance

Life assurance 4x salary

Enhanced pension contributions

Flexible benefits program

Birthday off

Comprehensive learning and development program

Qualifications

• 5+ years in outbound business development with proven success.
• Strong understanding of sales software and CRM systems.

Responsibilities

• Mentor a team of Business Development Consultants to achieve targets.
• Develop strategies for outbound campaigns and account-based marketing.

Skills

CRM Systems Knowledge

Outbound Sales Experience

Goal Setting and Achievement

Cold Calling

Communication Skills

Organizational Skills

Tools

HubSpot

SugarCRM

MS Office

Job description

About the role

Moorepay is a division of Zellis Limited, who service small to medium customers in Payroll and HR Services customers across the UK and Republic of Ireland. Moorepay have been supporting businesses with their people processes since 1966, offering Payroll, HR, and Compliance solutions. These solutions are designed to help our clients manage people and their needs - from recruitment and paying them, to complying with the latest legislation.

Producing thousands of payslips every year and offering round-the-clock professional advice, thousands of organisations rely on our experience and expertise to make sure their Payroll, HR and Compliance needs are met on time, every time.

Moorepay is a trusted partner to many over 10,000 small to medium enterprise customers throughout the UK.

The key role of the Sales Floor Manager will be to mentor a team of high performing Business Development Consultants in achieving success in outbound campaigns.

Key responsibilities:

• Ensure that team targets are achieved.
• Develop SMART KPI’s to drive performance in the team.
• Work with the team to identify new opportunities and targeted dial out campaigns.
• Be responsible for the outbound team results.
• Develop account-based campaign strategies.
• Develop strategies with the Senior Sales Manager to ensure consistent and on-target performance of your team.
• Side by side, remote and live listen to calls to strengthen training and performance.
• Liaise with the Senior Sales Manager on coaching goals and report on the impact on the team results.
• Design and implement individual coaching plans that deliver results and foster a ‘making it happen culture’.
• Hold regular 1-2-1 meetings with team members and implement objectives and tactics to ensure targets are achieved.
• Assist the Senior Sales Manager with training events and implement team training sessions to improve and expand on BDCs knowledge and ultimate performance.
• Assist the Senior Sales Manager with key reporting of performance and analyzing business trends.
• Utilize CRM dashboards and monitoring techniques to drive performance and assist the Sales Manager.
• Be responsible for team performance and liaise with the Senior Sales Manager to manage good and bad performance using the correct procedures and channels.
• Assist in running the department day to day and in the manager's absence.

Person Specification:

• Knowledge of CRM systems and how to effectively use these to optimize individual performance.
• A passion for driving performance and accountability to teams.
• Proven experience of setting goals and assisting teams to achieve targets.
• Experience of working in an outbound sales setting.
• High levels of integrity, showing honesty and doing the right thing.

Skills & Experience:

• The successful individual will be tenacious and relentless in their pursuit of new prospects with a demonstrable track record in cold calling.
• Experience of managing an appointment setting team.
• Strong knowledge of the sector and the competitors.
• A minimum of 5 years’ experience in an outbound business development role.
• A good understanding of qualifying leads through fact finding.
• A strong understanding of sales and marketing software including CRM (e.g. HubSpot or Sugar) and MS Office.
• Strong verbal and written communication skills.
• Excellent communication, organizational, and interpersonal skills.

Benefits & Culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham, and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.