Retail Supervisor – Burmingham, AL

Callaway Golf; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative company in the retail sector is seeking a Retail Supervisor to lead a dynamic team in Birmingham. This role involves managing the sales experience, mentoring staff, and driving sales through exceptional customer service. You will connect with clients, maintain product knowledge, and participate in events to enhance customer loyalty. Join a forward-thinking organization that values diversity and fosters a culture of belonging, where your contributions will help shape the future of retail. If you're passionate about sales and leadership, this is the perfect opportunity for you!

Qualifications

• 1-3 years in retail store management experience required.
• Strong communication and team management skills are essential.

Responsibilities

• Manage in-store sales and service experience to meet sales goals.
• Mentor part-time and seasonal client associates.

Skills

Microsoft Applications

POS systems

Communication Skills

Team Management

Visual Merchandising

Education

Bachelor’s Degree in Business

Tools

POS systems

Job description

Join to apply for the Retail Supervisor – Birmingham, AL role at Callaway Golf

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Join to apply for the Retail Supervisor – Birmingham, AL role at Callaway Golf

About the Brand:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear, and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward. We want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an innovative, tech-enabled Modern Golf and active lifestyle company. Our brands include Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). For more information, visit https://www.topgolfcallawaybrands.com.

Role and Responsibilities:

1. Manage and maintain the in-store sales and service experience, promoting a sales culture to meet or exceed sales, KPIs, and profitability goals.
2. Connect with in-store clients, develop, and retain a following of repeat clients to drive individual sales goals.
3. Maintain in-depth knowledge of seasonal apparel, including fit, fabric, and intended use.
4. Assist with product and visual merchandising to drive sales and create a positive shopping experience.
5. Participate in store events and CRM activities focused on rewarding repeat business.
6. Be entrepreneurial in all retail aspects, including visual merchandising, sales, marketing, and event coordination.
7. Mentor part-time and seasonal client associates.

Technical Competencies:

• Proficiency in Microsoft Applications and POS systems.
• Experience with back-office operations, visual merchandising, and recruitment/training.
• Strong communication and team management skills.
• Ability to work independently and collaboratively, including non-traditional hours.

Education and Experience:

• Bachelor’s Degree in Business or related field preferred.
• 1-3 years in retail store management.
• 2 years in client services.

Physical Requirements and Work Environment:

• Work performed in a professional office environment.
• Use of office equipment including computers, copiers, etc.

Inclusion & Diversity:

We foster a culture of belonging, respect, and authenticity. We value diverse backgrounds and experiences, believing they enhance problem-solving and creativity. We encourage everyone to apply and bring their authentic selves to work.

Ready to Make the Turn? Apply Today!

Seniority Level:

• Mid-Senior level

Employment Type:

• Full-time

Job Function:

• Sales and Business Development

Industries:

• Retail