Sales Executive / Telesales

TN United Kingdom; Watford; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in the financial services sector is seeking a proactive Telesales Executive to connect with clients and guide them through our advanced trading platform. This role focuses on building trust, providing personalized education, and ensuring clients make informed decisions about their investments. With a commitment to professional development, the company offers in-house training and opportunities for rapid career progression. Join a team that values client relationships and fosters a supportive environment for growth and success.

Benefits

In-house Training

Free On-site Parking

Contributory Pension Scheme

Performance-based Incentives

Annual Salary Increases

Monthly and Weekly Vouchers for Top Performers

Qualifications

• Experience in sales or telesales, preferably in financial services.
• Excellent interpersonal skills focused on building trust.

Responsibilities

• Engage clients via phone and email to understand their investment needs.
• Provide insights about CFD instruments and educational services.

Skills

Sales Experience

Interpersonal Skills

Detail-oriented

CRM Proficiency

Fast-paced Environment Adaptability

Tools

CRM Systems

Job description

Social network you want to login/join with:

• Plus, Uncapped Commission & Bonus
• Base Salary offer is subject to increase in April 2025

Job Type: Permanent, Full Time

About Us:

Fortrade Ltd. was established in 2013 and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients. Based in the UK, Fortrade specializes in trading education, delivering world-class trading products, and providing each client with tailored service to meet their needs. Our trading platforms are technologically advanced and user-friendly. The Fortrade trading platform offers over 300 different trading instruments covering currencies, digital currency pairs, stocks, indices, commodities, US treasuries, and ETFs.

The Role:

We’re seeking a proactive individual to fill the role of Telesales Executive. Your primary responsibility will involve engaging with clients over the phone, providing insights and information about our CFD instruments. Your focus will be on establishing meaningful connections, understanding clients’ investment and educational needs, and offering personalized education to help them navigate the platform.

Key Responsibilities:

1. Client Engagement: Maintain regular communication with clients via phone and email to build trust and understand their investment and education objectives.
2. Product Education: Provide information about our CFD instruments and educational services, including advantages and risks, ensuring clients make informed decisions.
3. Platform Assistance: Guide clients through our trading platform, supporting account setup, technical features, and available resources to enhance their trading experience.
4. Relationship Management: Foster relationships by delivering exceptional service, addressing inquiries promptly, and presenting market analysis to support clients’ investment journeys.
5. Compliance: Ensure adherence to regulatory requirements, maintain accurate records, and follow established regulations during client interactions.
6. Continuous Learning: Stay updated on industry trends, market developments, and regulatory changes through training and professional development to enhance expertise.

Required Qualifications:

1. Experience in sales, telesales, or financial services.
2. Excellent interpersonal skills focused on building trust and rapport.
3. Detail-oriented with the ability to analyze client needs.
4. Ability to thrive in a fast-paced environment and exceed performance targets.
5. Proficiency in CRM systems and relevant computer applications.
6. Commitment to ethical standards and regulatory compliance.
7. In-house training and development provided.
8. On-site free parking.
9. Contributory pension scheme.
10. Opportunities for fast career progression.
11. Annual salary increases.
12. Performance-based office incentives.
13. Monthly and weekly vouchers for top performers.

Join us for a rewarding career where you can guide clients through dynamic markets while advancing your skills in the financial services industry. We offer 7 days of fully paid in-house training to all successful first interview candidates.

Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority.