Sales Executive (ITSM)

Rise Technical Recruitment Limited; England; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Commission

Benefits

Job summary

Rise Technical Recruitment Ltd is seeking a Sales Executive in IT Service Management for Reading. This hybrid role (3 days on-site, 2 days WFH) focuses on owning both new business development and account growth with enterprise clients.

You will manage the full sales cycle from prospecting to close, nurture existing relationships, upsell ITSM solutions, and engage with C-level stakeholders to drive growth and maximise revenue.

Qualifications

• Proven ITSM sales track record.
• At least 3 years of B2B sales experience.
• Experience in new business development and account management.
• Knowledge of ITIL or SIAM frameworks.
• Excellent communication and negotiation skills.
• Self-motivated and commercially focused.

Responsibilities

• Drive new business acquisition through outbound activity.
• Manage the full sales cycle from prospecting to close.
• Develop and grow existing customer accounts via upselling.
• Build relationships with senior stakeholders and executives.
• Maintain accurate sales forecasting and CRM records.
• Collaborate with delivery teams to maximise customer success.

Skills

ITSM sales

B2B sales

Account management

Stakeholder management

Negotiation

Communication

Job description

Sales Executive (IT Service Management)
Reading - Hybrid (3 On-site, 2 WFH)
£40,000 - £50,000 + Commission + Benefits

Are you an experienced IT Service Management sales professional looking to join a global leader where you can take ownership of both new business development and account growth, build long‑term relationships with enterprise clients, and play a key role in expanding a highly respected ITSM solutions portfolio?

This is an exciting opportunity to join a market‑leading Service Management specialist with a strong reputation for helping organisations improve their IT operations through consultancy, training, support services and technology solutions. You will play a key role in driving growth across both new and existing accounts.

In this hybrid position, you will be responsible for generating new business opportunities, developing your own sales pipeline, and managing the full sales lifecycle from prospecting through to close. Alongside this, you will nurture and expand existing customer relationships, identifying opportunities for upselling and cross‑selling innovative ITSM solutions.

The ideal candidate will have a proven track record in ITSM solution sales, strong commercial acumen, and the confidence to engage with senior stakeholders and C‑level decision-makers. You will be highly motivated, results‑driven, and comfortable managing both business development and account management responsibilities.

This is a fantastic opportunity to join a globally recognised organisation offering an established brand, excellent earning potential through commission, and the chance to work with major enterprise customers on their Service Management transformation journeys.

The Role:

• Drive new business acquisition through outbound sales activity and partner engagement


• Manage the full sales cycle from prospecting through to contract close


• Develop and grow existing customer accounts through upselling and cross‑selling


• Build relationships with senior stakeholders and C‑level executives


• Maintain accurate sales forecasting, reporting and CRM records


• Work closely with internal delivery teams to maximise customer success

The Person:

• Proven track record within ITSM solution sales


• Minimum 3 years' B2B sales experience


• Strong new business development and account management experience


• Knowledge of ITIL, SIAM or wider IT Service Management frameworks


• Excellent communication, negotiation and stakeholder management skills


• Self‑motivated, commercially focused and results‑driven

Reference Number: BBBH281307

We are an equal opportunities company and welcome applications from all suitable candidates.