Sales Executive

Unity Holidays; Skipsea; On-site; GBP 23,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Free leisure facilities

Career progression

Training and development

Wages early access

Job summary

Unity Holidays is seeking driven and customer-focused Sales Executives to join our Holiday Home Sales team and guide customers from initial enquiry through to handover of their holiday home or lodge.

Based in our UK parks, you will deliver exceptional ownership journeys, work weekends, and hit sales targets while building lasting relationships with new and existing owners.

Qualifications

• Ability to communicate effectively with a diverse customer base.
• Ability to work in a fast-paced environment and keep calm under pressure.
• A self-motivated, target-driven individual who demonstrates professionalism and resilience.
• Previous experience in a sales or customer-facing role is desirable.
• Confident using IT systems and maintaining accurate records.
• Full UK driving licence.
• Flexibility to work weekends and peak trading periods.

Responsibilities

• Managing the full sales journey: supporting customers from initial enquiry through to completion and handover of their holiday home or lodge.
• Generating opportunities: proactively managing and following up leads from walk-ins, website enquiries, telephone calls and existing owners.
• Delivering park tours: showcasing holiday homes, lodges and park facilities to prospective customers.
• Building relationships: engaging with new and existing owners to identify upgrade opportunities and maintain long-term relationships.
• Achieving targets: working towards and exceeding individual sales targets and contributing to overall team performance.
• Pipeline management: maintaining accurate records, managing your sales pipeline and ensuring consistent follow-up.
• Customer experience: providing a high level of customer care throughout the sales and after-sales process.
• Presentation standards: ensuring holiday homes are clean, well-presented and ready for viewing.
• Product knowledge: developing a strong understanding of stock, pricing and finance options.
• Problem solving: managing customer queries or concerns effectively and escalating where appropriate.

Skills

Communication

Sales experience

IT systems

Driving licence

Customer-focused

Tools

CRM software

Job description

Holiday Home Sales Executive

Overview

Are you ready to be part of something truly special?

Following a phenomenal first year of trading, Unity Holidays continues to build on strong foundations to deliver an industry-leading Owner and Guest experience across our holiday parks.

Our Holiday Home Sales team plays a vital role in helping customers turn their holiday dreams into reality. We’re now looking for driven and customer-focused Sales Executives to join our team and deliver exceptional ownership journeys from first enquiry through to handover.

At Unity Holidays, we are committed to recruiting people who are passionate about delivering outstanding results and who thrive as part of a collaborative, high-performing team.

We believe that exceptional owner experiences start with exceptional people. That’s why we invest in our teams, set high standards, and create an environment where our core value of Togetherness truly shines.

If you’re ready to unlock your potential, you’re in the right place. We’ll support your Growth through training, confidence-building and continuous learning - and we’ll always celebrate a job well done.

About You

We are looking for confident, driven and enthusiastic individuals who enjoy working in a fast-paced, target-driven environment.

You’ll take pride in delivering an outstanding customer experience, bring a positive and forward-thinking attitude to every interaction, and be committed to achieving strong results.

You’ll be a natural communicator who can build rapport quickly, understand customer needs and guide them through an exciting purchase journey.

Our teams are built on kindness, respect and inclusivity, and we’re looking for people who naturally contribute to a welcoming environment where everyone can succeed.

Essential Requirements

• Ability to communicate effectively with a diverse customer base.
• Ability to work in a fast-paced environment and keep calm under pressure.
• A self-motivated, target-driven individual who demonstrates professionalism and resilience.
• Previous experience in a sales or customer-facing role is desirable.
• Confident using IT systems and maintaining accurate records.
• Full UK driving licence.
• Flexibility to work weekends and peak trading periods.

Key Responsibilities

• Managing the full sales journey: Supporting customers from initial enquiry through to completion and handover of their holiday home or lodge.
• Generating opportunities: Proactively managing and following up leads from walk-ins, website enquiries, telephone calls and existing owners.
• Delivering Park tours: Showcasing holiday homes, lodges and park facilities to prospective customers.
• Building relationships: Engaging with new and existing owners to identify upgrade opportunities and maintain long-term relationships.
• Achieving targets: Working towards and exceeding individual sales targets and contributing to overall team performance.
• Pipeline management: Maintaining accurate records, managing your sales pipeline and ensuring consistent follow-up.
• Customer experience: Providing a high level of customer care throughout the sales and after-sales process.
• Presentation standards: Ensuring holiday homes are clean, well-presented and ready for viewing.
• Product knowledge: Developing a strong understanding of stock, pricing and finance options.
• Problem solving: Managing customer queries or concerns effectively and escalating where appropriate.

Hours of Work

Our sales operation is busiest during weekends, bank holidays and peak holiday periods, so flexibility is essential.

Availability to work Saturdays and Sundays will be required.

What We Offer

• A supportive team environment in a beautiful resort location
• 25% off Food & Drink for you, your friends & family and 50% when on shift.
• Team recognition schemes including our monthly and annual “Unity Champion” awards.
• Holiday discounts across all Unity Holidays parks.
• Free use of leisure facilities such as our pools & gym.
• Employee Assistance programme providing support on financial, health & legal matters.
• Opportunities for career progression within a fresh and growing company.
• Training and development opportunities that are delivered by both internal and external trainers to ensure you always get the best.
• Stream. A broad financial wellbeing platform that includes access to UK wide discounts and access to your wages early.

About Unity Holidays

Unity Holidays is the UK’s newest holiday park operator, with parks in Lincolnshire, Somerset and Yorkshire and we are focused on delivering first-class experiences in outstanding locations.

We pride ourselves on high standards, strong teamwork and creating environments where our team members feel supported, valued and proud of the work they do.

Ready to Take the Next Step?

If you’re ready to start your journey with Unity Holidays, we’d love to hear from you.

Please note that this vacancy may close at any time once sufficient applications have been received.

Compensation: Competitive salary