Sales Executive

Steven Eagell Group; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 55,000; Full time

Benefits offered by this job

Company Car

Birthday off

Pension scheme

Medical cover

Job summary

Steven Eagell Group is seeking a Sales Executive in the UK to build rapport with customers, present vehicle options and drive a best-in-class buying experience. You will use product knowledge to guide decisions and work with colleagues to capture additional business across Aftersales and Fleet channels.

The role demands strong communication, a genuine interest in automotive products, and a results-driven, highly organised approach in a busy showroom environment.

Qualifications

• Full UK driving licence is required.

Responsibilities

• Talks with and listens to customers to build rapport and understand their requirements.
• Build trust, communicate effectively and surpass our customer's expectations, providing a service-based experience while ensuring the buying experience is industry leading.
• Demonstrates suitable options to the customer, guiding them to the best choice and encouraging a test drive.
• Uses in-depth product knowledge to guide the customer towards the best option for them.
• Collaborates with colleagues across the Centre to provide continuous improvement and seamless service (e.g., attending to Aftersales, pursuing new business).
• Ensures opportunities for sales by other teams are followed up by the appropriate specialist (e.g., Fleet Sales).

Job description

Base Salary; £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE

Contract: Permanent - Full Time

Must Have: A Full UK Driving License

About Steven Eagell

As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Your Responsibilities as a Sales Executive

• Talks with and listens to customers to build rapport and understands their requirements.
• You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customer’s buying experience is industry leading, in line with our standards.
• Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
• Uses in-depth product knowledge to guide the customer towards the best choice for them.
• Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).

What we are looking for in a Sales Executive

• Strong communication skills – easily builds up relationships internally and with customers, pleasant and demonstrates humility
• Strong interest in automotive and agility to learn about new products
• Results-focused
• Strong people skills - approachable, a good listener and empathetic to customer needs
• Extremely organised with great attention to detail
• Customer and service-oriented, in a busy high-pressure environment
• Analytical and quick thinking
• A team player

What we offer you

• Company Car
• One in four weekends off
• 22 days annual leave + Bank Holidays and your Birthday Off
• Long Service Awards / Colleague Recognition
• Enhanced Maternity / Paternity at qualifying service length
• Car Benefit Scheme after successful completion of a probation period
• Sales Incentives
• Comprehensive training provided
• Company pension scheme
• Death in Service
• Access to high street discounts through Perk Box
• In-house, manufacturer & professional qualifications
• Staff referral scheme
• Access to medical cover through Simply Health