Sales Executive

ETL Systems Ltd; Hereford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

33 days' holiday per year

Health Cash Plan

Annual Bonus & Salary Review

Company Pension

Career development and training

Wellbeing support

Employee discounts

Job summary

ETL Systems is seeking a motivated Sales Representative to support a growing sales team in Satcoms, Telecoms, Govt and Defence sectors. You will nurture client relationships, manage quotations and documentation, and work across international markets to help achieve sales targets.

The role requires strong IT skills and experience with CRM systems, plus a degree in Electronics or Business. Hybrid working from Hereford location with company perks and career development opportunities.

Qualifications

• Experience in consultative sales and building strong customer relationships.
• Ability to handle technical enquiries and produce accurate quotations, proposals and datasheets.
• Proactive, self‑driven with excellent IT skills including Outlook, Excel, Word and PowerPoint.
• Experience using CRM systems and communicating with customers across international markets.

Responsibilities

• Support the Sales Management Team in developing relationships with new and existing accounts.
• Engage with customers for projects up to £25,000 across ETL product families.
• Respond to quotation requests with complete lead times, compliance, and shipping details.
• Identify new business opportunities by researching and following up on leads.
• Provide in‑office support to the Sales Management Team during absences to ensure continuity.
• Maintain knowledge of Satcoms / RF equipment or related electronics.

Skills

Consultative sales

Relationship building

Communication skills

Account management

Education

Bachelor's degree in Electronics, Business, or related field

Tools

CRM software

Microsoft Office

Job description

Looking for your next career move in a company that’s shaping the future of satellite communications?

At ETL Systems, we’ve been leading the way in RF design and manufacturing for over 40 years. Our technology forms the backbone of critical satellite communications infrastructure. ETL's success has been recognised with three Queen's Awards for Enterprise in International Trade. The top 10 operators globally are utilising ETL technology, and more than 75% of NATO governments rely on ETL equipment to support critical communications infrastructure and national security objectives.

The company offers a comprehensive portfolio spanning the entire signal chain, from antenna to modem, across both uplink and downlink paths. Through strategic acquisitions, ETL has expanded its capabilities to deliver increasingly integrated solutions that meet the evolving needs of satellite network operators. Today, ETL delivers integrated RF, digital and software solutions that enable operators, defence organisations, governments and critical communications providers to design, manage and optimise satellite networks with confidence.

What truly sets us apart is our culture.

We are proudly recognised as a Great Place to Work (2024, 2025 & 2026) and named Best Workplace in Manufacturing, Production and Transportation (2025). Our success is built on strong values that shape how we work and grow together:

• Collaboration: We work as one team, united in purpose and committed to shared success.
• Innovation: We embrace curiosity and forward-thinking to drive meaningful progress.
• Excellence: We set ambitious standards and consistently deliver high-quality outcomes.
• Integrity: We act ethically, honestly and with professionalism in everything we do.

If you’re looking to join a company where your ideas are valued, your growth is supported, and your work makes a global impact, ETL Systems is the place for you

• 33 days' holiday per year (including UK bank holidays), rising to 38 days over your first five years’ service.
• Company‑funded Health Cash Plan (helping with everyday healthcare costs).
• Annual Bonus & Salary Review.
• Company Pension.
• Career development and training for all roles.
• ETL Employee Wellbeing Support:, free eye tests, free Employee Assistance Programme, GP anytime.
• ETL People Perks: discounts on shopping, holidays, gym membership, days out, cinema and dining.
• Buy and Sell Holiday Scheme.
• Free on‑site Employee Gym (HFD HQ) and subsidised Gym memberships via People Perks
• Subsidised on‑site employee Café (HFD HQ), with free refreshments for all employees
• Free onsite parking, car share scheme and EV charging.
• Casual Business Dress.
• Annual company events.

Role Overview

We are seeking a motivated and customer-focused Sales Representative to join our dynamic sales team. This role is essential to supporting the sales process, ensuring customer satisfaction, and contributing to the achievement of company sales targets. The ideal candidate will be proactive, possess excellent communication skills, and have a strong ability to manage and grow relationships with our clients. Their primary role will be assisting with account management to support our growth in specific geographic areas and/or sectors, such as Satcoms, Telecoms, Govt and Defence.

The Ideal Candidate

The ideal candidate will bring previous consultative sales experience, with a proven ability to build strong customer relationships and identify customer needs. They will have experience handling technical enquiries and producing highly accurate documentation, including quotations, proposals and datasheets. A proactive and self‑motivated approach is essential, along with a genuine commitment to delivering exceptional customer service. Strong IT skills are also required, including proficiency in Microsoft Office applications such as Outlook, Excel, Word and PowerPoint, together with experience using Customer Relationship Management (CRM) systems.

The successful candidate will be confident communicating professionally with customers across international markets, both via email and over the phone. They will be able to work effectively both independently and as part of a team to achieve agreed objectives, budgets and timescales.

Key Accountabilities

• Support the Sales Management Team in building and developing relationships with new and existing accounts and providing excellent customer service.
• Engage with existing and prospective customers for projects up to £25,000 across all of ETL’s product families.
• Review and respond to all quotation requests in a timely fashion, ensuring all compliance, legal, certification and shipping detail is complete and accurate, and ensuring detailed information is given on lead times and managing the throughput of orders to ensure on time delivery.
• Proactively seek new business opportunities by identifying potential clients, conducting research, and following up on leads.
• Provide additional in office support to the Sales Management Team during their time out of the office (holidays, exhibitions, customer visits) to ensure continuity of customer service.
• Knowledge of Satcoms / RF equipment or other electronic equipment (B2B)
• A Bachelors degree in Electronics, Business, or a related field.
• A demonstrable, commercial background operating across an international landscape.

Location

Hybrid working is available for this role - Before applying, please make sure you can commute to Coldwell Radio Station, Madley, Herefordshire, HR2 9NE

Closing date

At ETL, we always prioritise efficiency in everything we do. With this in mind, we are looking to commence our interview process without delay and reserve the right to close the opening early should we receive suitable applications.

BPSS Compliant

Due to the nature of our work, all roles require candidates to be BPSS compliant.

VISA Sponsorship

Unfortunately, we are unable to offer sponsorship for this role.